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About the role
- Airbus A220 QSR leader managing product integrity, quality escapes, and corrective actions. Coordinating aerospace quality operations across procurement, manufacturing, engineering, and customer services.
Responsibilities
- Track end-to-end QSR topics from procurement and manufacturing plants through engineering, Final Assembly Line operations, and airworthiness
- Manage Notices of Escape, Inflow Control Boards, industrial impacts, and in-service issues within the A220 manufacturing and design system
- Launch corrective actions for QSRs related to late non-quality declarations from suppliers or Airbus Canada
- Strengthen collaboration with Procurement Operations, Quality Operations, and Customer Services
- Participate in weekly cross-functional meetings to review action status and share information
- Provide performance dashboards with relevant KPIs for action tracking and process compliance
- Participate in technical root-cause meetings and connect findings with existing corrective actions
- Contribute to the feedback loop
- Manage risks, customer protection, and communications while balancing delivery, quality, technical, and customer-service constraints
- Communicate topic status to procurement, manufacturing, engineering, delivery, and customer-service teams
- Integrate Airbus Commercial best practices into Airbus Canada QSR processes
- Minimize Airbus exposure during delivery and in-service phases
- Promote a quality-focused, customer-centric mindset
Requirements
- Bachelor's degree in management or engineering and 3–5 years of experience, or 10 years of equivalent experience in program management, engineering, liaison, or industrialization
- Project management experience; PMP certification is a strong asset
- Technical background in aeronautical development and commercial operations
- Proficiency with Google Sheets, Google Slides, and Microsoft Project
- Strong analytical, planning, and problem-solving skills
- Excellent interpersonal skills
- Ability to work effectively in a team
- Strong organizational and time-management skills
- Ability to work independently
- Fully bilingual in spoken and written French and English
- Awareness of potential compliance risks and a commitment to acting with integrity
Benefits
- Competitive salary
- Performance and profit-sharing agreements
- Airbus-funded employee savings plan
- Voluntary employee stock purchase plan
- Additional days off for special occasions
- Vacation transfer option
- Employee council offering social, cultural, and sports activities, as well as other services
- Supplemental health insurance coverage, including disability, incapacity, and life insurance
- On-site health services center, depending on location
- Concierge services, depending on location
- Gym facilities, depending on location
- Carpooling application, depending on location
- Unlimited access to more than 10,000 e-learning courses
- Professional certifications
- Expert career path
- Accelerated development programs
- National and international mobility opportunities
- Flexible working arrangements where possible
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