Senior NICE CXone Developer designing and optimizing contact center solutions for IT, Security, and Business teams. Collaborating on various integrations and supporting deployment cycles.
About the role
- SAS Developer optimizing system performance and reliability in a complex technical environment. Collaborating with Agile teams to analyze requirements and ensure stability of production operations.
Responsibilities
- Develop and maintain programs using SAS, SQL, and Shell scripts;
- Work in a SAS environment (SAS Studio, SAS Enterprise Guide, etc.);
- Analyze business and technical requirements to deliver effective solutions;
- Manage and schedule automated workflows using Control-M;
- Oversee data transfers between servers (MFT);
- Collaborate within Agile teams using tools such as Jira and Confluence;
- Maintain and manage code using GitHub;
- Support production activities and ensure system stability.
Requirements
- 5+ years of relevant experience in a similar role;
- Strong expertise in SAS programming, SQL, and Shell scripting;
- Experience with SAS environments (SAS Studio, SAS Enterprise Guide), Control-M or equivalent job-scheduling tools, managed file transfer (MFT) solutions, and version control systems (GitHub);
- Solid understanding of Agile methodologies;
- Strong analytical and problem-solving skills;
- Self-driven, proactive, and able to manage multiple priorities under pressure;
- Excellent adaptability and a strong capacity for learning;
- Good communication and teamwork skills with demonstrated leadership abilities.
- French: Advanced
- English: Intermediate
Benefits
- Balance that works for you: Work-life balance helps us stay at our best. With flexible work options and our Unlimited Vacation Plan, you can rest and recharge when you need it most.
- Support for your well-being: Our benefits are designed with optimal health and wellness in mind. You’ll have access to 24/7 virtual healthcare, as well as an extensive wellness portal that provides tools and resources to support your physical, mental, emotional and financial well-being.
- Continuous growth and learning: Through partnerships with world-renowned education leaders, we provide access to thousands of top-rated online courses and certifications. With exclusive leadership programs and a tuition reimbursement program for external training, we set you up to achieve your ambitions.
- Ownership with opportunity: Through our Employee Share Purchase Plan with matched contributions, you become a shareholder, directly benefiting from our collective achievements.
- Equal employment opportunity: Alithya is committed to providing an inclusive workplace through the implementation of an equal employment opportunity program. We encourage women, Indigenous peoples, visible and ethnic minorities, and persons with disabilities to apply.
- An inclusive path to success: Fostering an environment where you can thrive starts with ensuring an accessible recruitment process. If you require any accommodations, we welcome you to contact us. For more information, please visit our accessibility page: https://www.alithya.com/en/accessibility.
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