Auto Claims Advisor investigating coverage, liability, and complex automobile claims for Allstate Canada. Settling claims and coordinating with customers, repair providers, insurers, and law enforcement.
Responsibilities
Review insurance policies and coverages
Investigate complex automobile claims, including impaired, unlisted operator, or non-drivable claims
Determine coverage and liability
Settle claims according to organizational policies and practices
Collaborate with customers, service suppliers such as towing companies and repair shops, other insurance companies, and law enforcement
Requirements
Minimum high school education or equivalent
3–5 years of customer service experience
Previous auto adjuster experience preferred
Knowledge of understanding and interpreting policies
Commitment to providing outstanding customer service
Proficient keyboard skills and computer literacy
CIP enrollment or willingness to enroll is a bonus qualification
Fluency in other languages is a strong asset
Benefits
Fully remote work arrangement
Opportunity for professional development and skill growth
Innovative work environment
Opportunity to support causes that mean the most to you
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