Turnaround and recovery advisor managing distressed loans, bad debt, and guarantees for Desjardins. Developing recovery strategies, recommendations, and action plans with clients and partners.
About the role
- Property Claims Advisor ensuring estimating practices compliance for Allstate Insurance's Good Hands Repair Network. Conducting virtual reviews and supporting Claims and vendor management.
Responsibilities
- The Property Claims Estimate & Repair Verification Advisor is responsible for ensuring consistency of estimating practices for the Good Hands Repair Network (GHRN), and compliance with industry best practices and regulations.
- The individual conducts virtual repair estimate reviews and supports Claims and vendor management with complex estimates and escalations and reporting pertaining to the Good Hands Repair Network contractors.
Requirements
- Proficient in Verisk suite of products: Xactanalysis, Xactimate etc.
- Completes virtual desk reviews and collaborations of vendor repair estimates and other assigned claims to ensure adherence to estimating best practices and process documentation compliance
- Virtually researches and responds to customer escalations, communications, concerns, conflicts or issues by supporting Claims and Vendor Management Teams, and follows up to ensure that customer needs have been met
- Makes and maintains a connection with the GHRN by understanding and meeting common needs; enable serving the customer with empathy; and follows up to ensure that customer and Claims Team needs have been met
- Develops, manages and audits relationships with GHRN vendors
- Monitors network trends and identifies potential opportunities for guidelines and program updates
- Participates in calibration activities with the Claims organization and Vendor Management
- Collaborates with leadership regarding file review results and trends
- Provides information on estimate review and reinspection results to ensure GHRN are following Allstate specific guidelines and procedures, and are compliant with industry regulations
Benefits
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office program (receive up to 400$ back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student loans
- Comprehensive Retirement Savings Program with employer matched contributions
- Annual Wellness allowance to support employees with improving health and wellbeing
- Personal reflection day
- Tuition Reimbursement
- Working within the community and giving back!
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