Solutions Engineering Manager leading pre - sales teams for 1Password’s identity security and SaaS access platform. Supporting commercial customers and channel partners across the US and Canada.
About the role
- Senior Project Manager leading enterprise software implementations for municipal governments. Transforming housing planning and development with AI at Archistar.
Responsibilities
- **Project Delivery & Governance**
- Lead end-to-end delivery of enterprise government implementation projects from contract signature through go-live and post-implementation support
- Own project scope, timelines, milestones, budgets, risks, and delivery outcomes
- Develop and maintain detailed project plans and implementation roadmaps
- Ensure projects are delivered in alignment with contractual commitments and customer expectations
- **Customer & Stakeholder Management**
- Act as the primary delivery contact for government customers and strategic partners
- Build strong working relationships with customer stakeholders across technical, operational, and executive levels
- Facilitate governance meetings, status updates, and executive reporting
- Manage stakeholder expectations and proactively resolve delivery issues and risks
- **Cross-Functional Collaboration**
- Partner closely with Product, Engineering, and Technical teams to translate customer requirements into actionable delivery plans
- Coordinate internal and external stakeholders to ensure alignment throughout implementation
- Support successful deployment of AI-powered planning and permitting solutions within customer environments
- **Change Management & Adoption**
- Drive customer readiness activities including stakeholder alignment, process redesign support, training coordination, and end-user adoption
- Help customers successfully navigate organizational and operational change associated with digital transformation initiatives
- **Delivery Operations & Continuous Improvement**
- Monitor project performance and proactively identify risks, blockers, and dependencies
- Ensure project milestones and customer acceptance criteria are completed to support invoicing and revenue recognition
- Contribute to continuous improvement of delivery frameworks, implementation methodologies, and operational processes
- Manage multiple concurrent projects across Canada, Australia, and the United States
Requirements
- **Required Experience**
- 8+ years of experience in project management, implementation management, or program delivery within a customer-facing technology environment
- Proven experience delivering enterprise SaaS, software implementation, or digital transformation projects
- Experience managing complex stakeholder environments across multiple teams and seniority levels
- Strong understanding of project management methodologies including Agile, Waterfall, or hybrid delivery approaches
- Excellent communication, facilitation, and stakeholder management skills
- Demonstrated ability to manage project risks, timelines, budgets, and competing priorities
- Experience working closely with technical, product, and engineering teams
- Ability to manage multiple concurrent projects across time zones and distributed teams **
- **Preferred Experience**
- Experience working with Canadian municipal governments, public sector organizations, or regulated industries
- Experience supporting organizational change management or digital transformation initiatives
- Familiarity with public sector privacy legislation including MFIPPA, FIPPA, FOIP, or equivalent frameworks
- Experience working within GovTech, PropTech, urban planning, infrastructure, or smart city environments
- Knowledge of permitting, planning, development, or land-use processes is considered an asset **
- **Education & Certifications**
- Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field preferred
- PMP, PRINCE2, Agile, Scrum, or equivalent project management certifications are highly regarded
Benefits
- **Why Join Archistar?****
- **Meaningful Work with Real-World Impact**
- Help governments and communities address housing affordability and planning challenges through innovative technology.
- **Work with Cutting-Edge AI Technology**
- Be part of a fast-growing company delivering AI-powered solutions that are reshaping urban planning and development approvals.
- **Collaborative Global Team**
- Work alongside talented teams across Canada, Australia, and the United States in a highly collaborative and supportive environment.
- **Growth & Career Development**
- Join a scaling international company with significant opportunities for professional growth and leadership development.
- **Flexible Remote Work**
- This role is fully remote within Canada, with occasional travel for customer meetings, conferences, and team collaboration.
- **Competitive Compensation & Benefits**
- We offer a competitive salary, bonus opportunity, and comprehensive benefits package.
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