Field Service Technician repairing and maintaining Arjo mobility equipment at healthcare facilities. Supporting installations, customer training, service sales, and preventative maintenance across Victoria.
Responsibilities
Troubleshoot, repair, and maintain Arjo equipment and products on-site within care facilities
Schedule and provide preventative maintenance and repair services at healthcare facilities
Promote and sell Arjo service agreements and products
Supervise equipment installation and/or perform uncrate and assembly services
Instruct customer personnel in equipment operation and proper use
Assist sales personnel in marketing Arjo equipment through joint calls, in-services, and sales leads
Maintain an organized parts inventory in a clean company vehicle
Perform other related duties as assigned
Requirements
Postsecondary education in a technical field or equivalent experience
Field based electromechanical repair and maintenance experience
Face to face technical customer service experience
Sales and/or promotion of service products experience
Good verbal and written communication skills
Ability to recommend/promote/sell products and services based on observed client needs
Strong diagnostic, troubleshooting and technical repair skills
Ability to travel to multiple customer sites on a regular basis, including overnight stays when needed
Benefits
Full Benefit Coverage – medical, dental, vision, life insurance
Registered Pension Plan (RPP) - 4.5% company contribution plus a 20% match of voluntary employee contributions
Education Assistance Program
December 24 and your birthday as extra paid days off
Statutory Holiday Substitution Program
Volunteer Time Off Program – paid time off to volunteer
Participation in social and wellness events
Base pay and variable compensation
Paid Training and Development
Great Place to Work® certified workplace
Positive employee experience centered on trust, pride, and teamwork
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