Field Service Technician

Posted 9 minutes ago

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About the role

  • Field Service Technician repairing and maintaining Arjo mobility equipment at healthcare facilities. Supporting installations, customer training, service sales, and preventative maintenance across Victoria.

Responsibilities

  • Troubleshoot, repair, and maintain Arjo equipment and products on-site within care facilities
  • Schedule and provide preventative maintenance and repair services at healthcare facilities
  • Promote and sell Arjo service agreements and products
  • Supervise equipment installation and/or perform uncrate and assembly services
  • Instruct customer personnel in equipment operation and proper use
  • Assist sales personnel in marketing Arjo equipment through joint calls, in-services, and sales leads
  • Maintain an organized parts inventory in a clean company vehicle
  • Perform other related duties as assigned

Requirements

  • Postsecondary education in a technical field or equivalent experience
  • Field based electromechanical repair and maintenance experience
  • Face to face technical customer service experience
  • Sales and/or promotion of service products experience
  • Good verbal and written communication skills
  • Ability to recommend/promote/sell products and services based on observed client needs
  • Strong diagnostic, troubleshooting and technical repair skills
  • Ability to travel to multiple customer sites on a regular basis, including overnight stays when needed

Benefits

  • Full Benefit Coverage – medical, dental, vision, life insurance
  • Registered Pension Plan (RPP) - 4.5% company contribution plus a 20% match of voluntary employee contributions
  • Education Assistance Program
  • December 24 and your birthday as extra paid days off
  • Statutory Holiday Substitution Program
  • Volunteer Time Off Program – paid time off to volunteer
  • Participation in social and wellness events
  • Base pay and variable compensation
  • Paid Training and Development
  • Great Place to Work® certified workplace
  • Positive employee experience centered on trust, pride, and teamwork

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$65,000 - CA$85,000 per year

Degree requirement

No Education Requirement

Tech skills

Assembly

Location requirements

OnsiteVictoriaCanada

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