LP
Manager, Credit Card Engagement & Retention
LinkedIn Recruiter Post
Manager, Credit Card Engagement & Retention - 1 - year contract in Toronto. Drive squad effectiveness and cross - functional initiatives.
About the role
- Nuclear Services Project Manager overseeing complex nuclear service projects at ATS Industrial Automation. Leading multi-disciplinary teams and ensuring project success in highly regulated environments.
Responsibilities
- Provide full lifecycle leadership for nuclear service projects, from proposal development through contract award, execution, delivery, and project closeout.
- Lead the development of technically sound, compliant, and commercially competitive nuclear service solutions, including concept development, risk assessment, cost estimation, scheduling, and proposal presentation to customers.
- Serve as the senior technical and project liaison for customers during pre‑order and execution phases, partnering closely with Sales to support account strategy, win work, manage expectations, and ensure long‑term customer satisfaction.
- Lead multi‑disciplinary teams to deliver projects safely, on schedule, within budget, and in full compliance with contractual requirements, nuclear quality standards, and regulatory codes.
- Maintain accountability for project financial performance, including forecasting, cost control, milestone billing, cash flow, change management, and risk mitigation. Escalate issues proactively and implement corrective actions.
- Provide strong people leadership by mentoring project teams, fostering accountability, driving engagement, and ensuring alignment with ATS procedures, values, and performance expectations.
- Ensure all projects meet the highest standards of ethics, safety, quality, and regulatory compliance, including adherence to CSA, NQA, and HSE requirements. Actively model and reinforce a strong safety culture.
- Lead contract change management, ensuring scope changes are formally approved, accurately costed, and executed in alignment with customer agreements and internal governance processes.
- Contribute to process improvement initiatives, lessons learned, and best‑practice sharing to strengthen Nuclear Services project delivery, operational efficiency, and customer outcomes.
Requirements
- Post-secondary diploma or bachelor’s degree in Electrical, Mechanical, Controls, Electronics Engineering, or a closely related discipline.
- PMP designation completed or actively in progress (e.g., exam scheduled or coursework underway) is considered a strong asset.
- Minimum 5+ years of progressive experience managing industrial automation projects, including at least 2–3 projects valued at $1M+, delivered through multi‑disciplinary teams (engineering, manufacturing, controls, and field services).
- Demonstrated leadership of cross‑functional project teams of 5–20+ contributors, with accountability for scope, schedule, cost, and quality.
- At least 3 years operating in a formal project leadership role (Project Manager, Lead Engineer, Applications Lead, or equivalent) across multiple project phases and customer environments.
- Hands‑on working knowledge of automation systems, including robots, PLCs, instrumentation, sensors, pneumatics, and machine controls, sufficient to lead technical discussions, risk reviews, and customer interactions.
- Proven experience in manufacturing, automation, or process‑driven environments, with a demonstrated ability to diagnose technical issues, support root‑cause analysis, and guide corrective actions.
- Track record of successfully managing customer‑facing projects under aggressive timelines, including handling competing priorities, scope changes, and high‑pressure delivery milestones.
- Proficiency with project and engineering documentation tools, including Microsoft Word and Excel, and AutoCAD or equivalent CAD software, for reviewing designs, schedules, budgets, and technical documentation.
Benefits
- Eligible for Annual Incentive Bonus
- Stock Purchase Plan
- 3 Weeks Vacation
- Health Care Benefits + $600 Health Care Spending Account
- Employee Engagement Events (Employee BBQ’s and lunches, weekly snack day, etc.)
- Employee Development Programs
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LP
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