Commercial Property Claims Supervisor

Posted 6 days ago

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About the role

  • Claims Leader in GCS Property Claims team at Aviva Canada. Leading performance, coaching, and improvement in claims handling processes for commercial property.

Responsibilities

  • Lead a team of Commercial Property specialists (Examining + Direct handled claims)
  • Identify, assess and retain the best possible talent to strengthen our business
  • Support training and develop their capability in the role and work with them to support career aspirations while managing their performance
  • Have honest, constructive conversations with our people, set clear direction and goals giving frequent, honest, clear and constructive feedback to improve their performance and achieve the business goals.
  • Lead effectively and positively through implementation of change.
  • Ensure technical development of claims file handlers
  • Collaborate with internal stake holders such as underwriting, vendor managers and account managers to ensure we are fulfilling the Aviva value proposition
  • Use data to understand how our people and the business unit are performing and initiate improvement activity through to execution.
  • Participate in the Quality assurance program for your team.
  • Clearly articulate and effectively communicate the link between our purpose, strategy, commitment, and our culture.
  • Maintain the accuracy and integrity of the financial information collected in Aviva systems.

Requirements

  • CIP or FCIP Industry designation
  • University Degree or College Diploma or equivalent
  • Property technical work experience
  • 10 + years of working in Claims / insurance industry experience with a solid understanding of Commercial Property
  • Previous leadership experience
  • Leading people through change
  • Performance management and career development of others
  • Technical competence in Commercial insurance
  • Excellent verbal and written communication skills
  • Computer proficiency; Excel, Word, PowerPoint, Outlook
  • Ability to gain insight from data to improve the performance of our people
  • Sound decision making and problem-solving skills.

Benefits

  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Hybrid flexible work model.
  • Outstanding career development opportunities.
  • We’ll support your professional development education.
  • Competitive vacation package with the option to purchase 5 extra days off per year.
  • Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
  • Corporate wellness programs to support our employees’ physical and mental health.

Job title

Job type

Full Time

Experience level

SeniorLead

Salary

CA$90,000 - CA$120,000 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridOakvilleCanada

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