Corporate Travel Consultant managing travel logistics for nurses and paramedics across Canada. Responsible for booking and resolving travel issues for healthcare staff on assignments.
Responsibilities
Managing all aspects of travel logistics for nurses, paramedics, and social workers departing and/or returning from travel assignments across Canada.
Booking flights, accommodations, and ground transportation with efficiency and attention to detail.
Serving as a point of contact for resolving travel-related challenges and staffing concerns, ensuring smooth deployment and continuity of care.
Coordinating & booking travel for nurses, paramedics and social workers scheduled for assignment or returning home from an assignment.
Participating in a rotation of on call weekdays/ weekends for travel issues.
Overseeing staffing service coordination in consultation with the MCPs, Client Service Coordinators facilitating a response to all inquiries from Northern Staffing field staff pre assignment, while on assignment and post assignment.
Problem-solving issues/questions related to travel and accommodations from Field Staff.
Requirements
Minimum 5 years corporate travel agency experience is required.
Experience with Northern travel assignments strongly preferred.
Travel agent certification strongly preferred.
Proficiency in Semi-Automated Business Research Environment – Global Distribution System (SABRE GDs) to manage bookings and reservations, including all types of pricing, air, car & hotel reservations is required.
Experience in Corporate travel solutions completing large volumes of travel on a daily basis, including ticketing, exchanges and refunds experience.
Strong customer service and stakeholder management skills, including strong problem solving and conflict resolution skills.
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