Azure access modelling analyst supporting Desjardins’ cloud infrastructure and RBAC operations. Managing privileges, technical support, automation, documentation, and limited - severity incident resolution.
About the role
- KYC Analyst managing documentation and compliance for BDC loan applications. Supporting Canadian entrepreneurs through client review, risk analysis, and financing coordination.
Responsibilities
- Lead the KYC process from end to end, ensuring timely collection, review, analysis, and validation of required KYC documentation
- Review customer files to understand financing requests and identify missing information or documentation
- Analyze KYC information and documentation to identify potential non-compliance issues, risks, or concerns
- Escalate KYC-related findings and concerns to the Business Development Lead as required
- Follow up directly with clients to obtain required information and documentation
- Manage multiple KYC files simultaneously while maintaining accuracy and meeting deadlines
- Collaborate with the Business Development Lead, Underwriter, and internal partners to ensure KYC requirements are met
- Submit complete and error-free KYC documentation in accordance with established policies, procedures, and standards
- Provide timely, accurate, and professional service to existing and prospective clients
- Build and maintain effective working relationships with clients and internal stakeholders
- Stay up to date on KYC policies, procedures, regulatory requirements, and industry trends
- Support BDC's commitment to delivering a high-quality experience to Canadian entrepreneurs
Requirements
- Bachelor's degree in Business Administration or a related field
- Ability to analyze and interpret financial statements
- Strong business acumen
- Ability to build and maintain effective relationships with internal and external stakeholders
- Exceptional attention to detail
- Client service orientation with the ability to listen, identify issues, and support resolution
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to prioritize workload and manage multiple responsibilities simultaneously
- Ability to work independently and meet tight deadlines
- Proficiency in Microsoft Office Suite, including Microsoft Word, Microsoft Excel, and Microsoft Outlook
- Ability to review, analyze, and validate KYC documentation and information
- Availability to work on-site a minimum of three (3) days per week
- Preferred: Experience supporting KYC, compliance, AML, CDD, or lending-related processes
- Preferred: Experience in financial services, banking, lending, or commercial financing
- Preferred: Bilingualism in English and French
Benefits
- Flexible and competitive benefits
- Employee Savings and Investment Plan with employer matching of part of voluntary contributions
- Defined Benefit Pension Plan
- $750 wellness and health care spending account
- Paid vacation each year
- Five personal days
- Sick days as necessary
- Offices closed from December 25 to January 1
- Hybrid work model
- Opportunities for learning, training and development
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