Trainer at Beneva, an insurance and financial - services organization, designing and delivering employee training. Supporting onboarding, skills development, and adoption of new practices and technologies.
About the role
- Customer Service Representative supporting customers, insurance partners, and service-centre operations at Belron Canada’s Lebeau auto glass location in Trois-Rivières.
Responsibilities
- Take responsibility for the customer experience.
- Complete the administrative tasks required to keep the service centre running smoothly.
- Add value for customers and identify opportunities to improve the centre’s performance.
- Collaborate with insurance partners to help customers obtain the best value for their money.
- Vacuum vehicle interiors and clean windows.
- Occasionally assist with minor windshield repairs.
- Move vehicles into or out of the shop or service area.
- Complete administrative tasks to keep the service centre running smoothly.
- Work with insurance partners to help customers get the best value.
- Assist with minor windshield repairs and move vehicles as required.
Requirements
- Experience in a people-focused service environment, particularly in retail, hospitality, tourism, or another customer-facing setting.
- No specific education or automotive experience is required.
- Valid Class 5 driver’s licence.
- Ability to work at different Belron Canada locations within your geographic region, as needed.
- Customer service and consultative sales experience or an interest in developing these skills.
- Ability to build relationships with customers and colleagues.
Benefits
- Our comprehensive benefits and pension plan take effect on your first day of employment.
- Ongoing opportunities for career advancement, training, and skill development.
- Predictable schedules and a better work-life balance, without long, unpredictable hours.
- Workplace committed to diversity, equity, and inclusion.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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