About the role

Intermediate Product Designer creating cohesive digital and in-store experiences for Best Buy Canada. Collaborating across teams to enhance customer journeys via strategic design and innovation.

Responsibilities

Contribute to end-to-end omnichannel experiences by designing flows, interactions, and interfaces that connect digital and in-store touchpoints
Apply and contribute to design systems, patterns, and frameworks to ensure consistency and scalability across customer journeys
Plan and conduct usability testing and small-scale research, translating insights into iterative improvements
Translate and contribute to user insights, product strategy, and business goals into clear problem statements and scalable design solutions
Collaborate closely with Product Managers, Engineers, Marketing, and cross-functional stakeholders to deliver high-quality experiences
Leverage modern design tools and AI capabilities to accelerate exploration, iteration, and communication of ideas
Contribute to shared design systems, documentation, and best practices to improve consistency across teams

5+ years of product design experience across UX research, interaction design, UI, content design, and validation
A strong foundation in core product design skills, with depth in at least one area
Experience designing end-to-end experiences, with an understanding of broader user journeys
Hands-on experience conducting usability testing and translating insights into actionable improvements
Ability to apply design systems, accessibility standards, and best practices
Experience with Figma, Confluence, and Jira, along with exposure to AI-enabled tools
Strong collaboration and communication skills
A proactive, growth-oriented mindset