Retail CSR at Park Insurance providing personal lines insurance in Burnaby. Responsible for sales, customer service, and insurance evaluation duties.
About the role
- Patient Reimbursement Specialist coordinating patient drug coverage and reimbursement solutions with healthcare providers. Working remotely at BioScript Solutions, a patient-centered organization in Canada.
Responsibilities
- Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients;
- Coordinate cases with insurance companies, physician' offices and healthcare professionals in order to maximize reimbursement solutions;
- Coordinate documents, submissions and all related paperwork to insurance companies, public/federal funding programs;
- Foster and build relationships with key clinics;
- Coordinate with pharmacy processes required once funding has been obtained;
- Acquire in depth knowledge of public / private and federal funding mechanisms.
Requirements
- Bilingualism - English/French - is an asset;
- Prior experience in a reimbursement role is a strong asset;
- Experience in the healthcare, pharmaceutical, or insurance industry is an asset;
- Minimum of 2 years’ experience in customer/client service experience;
- Strong proficiency in Microsoft and Google applications (Google apps, Word, Excel);
- Professional/courteous/efficient telephone manner;
- Proven ability to organize time, set priorities, and multi-task in order to meet various competing work deadlines;
- Strong communication and interpersonal skills;
- Ability to work independently and in a team environment;
- Attention to detail;
- Ability to resolve issues effectively and efficiently;
- An out-of-box thinking approach;
- Able to work rotating shifts Monday through Friday, covering the hours of 8 AM to 8 PM EST.
Benefits
- Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package.
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