Director of Customer Success scaling LumiQ’s audio - first professional education platform. Leading B2B customer retention, expansion, team development, and automated success operations.
About the role
- Bizdev and partner success manager selling and owning monetization partnerships for BlueThrone, which acquires and scales product-market-fit mobile apps. Negotiating deals, coordinating implementation, and growing partner performance end to end.
Responsibilities
- Own and progress leads from the Sourcing & Acquisitions team through signed partnership agreements
- Run discovery on apps’ ad, subscription, and in-app purchase setup
- Scope “done-with-you” and “done-for-you” partnership offerings
- Negotiate commercial terms, revenue share, service scope, and SLAs
- Close partnership deals
- Serve as the partner’s single point of contact throughout the relationship
- Own money collection and payment reconciliation
- Coordinate with product and technology teams on implementation, troubleshooting, and monetization improvements
- Track ad revenue, subscription, and in-app purchase performance
- Proactively identify partnership risks and opportunities
- Drive renewals and expansions
- Report directly to the co-founder and CEO and collaborate with product and tech teams
Requirements
- 4+ years of experience in mobile ad monetization, subscription/IAP infrastructure, or app growth partnerships
- Proven ability to carry a number by sourcing and closing deals
- Comfortable owning commercial, relationship, and light operational/financial duties
- Working knowledge of mobile ad mediation and bidding
- Working knowledge of subscription and in-app purchase mechanics
- Strong cross-functional coordination skills across partners, product, and technology
- Builder mindset with ability to create structure and processes
- Ability to work flexible hours with a team spread mostly across Asia and Europe
- Existing relationships with mid-size app publishers or developers are a bonus
Benefits
- Flexible hours
- Fully remote work
- Direct access to the CEO
- Real ownership and autonomy
- Diverse and inclusive work environment
- Reasonable adjustments during the application or interview process
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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