Administration and project coordination for The Salvation Army’s Canadian Youth Department. Supporting events, finances, communications, websites, social media, and branded materials.
About the role
- Project Manager owning Higgs Audio releases for Boson AI’s real-time speech and multimodal AI platform. Coordinating quality, customers, APIs, open models and product roadmaps.
Responsibilities
- Own Higgs Audio releases from planning to launch, including schedules, go/no-go reviews, documentation, release notes, model cards and changelogs
- Coordinate releases across the API, Boson Workspace, Hugging Face, GitHub, Microsoft Foundry and Deep Infra
- Define and enforce release quality standards covering error rates across 100+ languages, voice-cloning similarity, expressiveness, listening tests, latency and cost
- Triage bug reports and feature requests, assign severity, priority and owners, and close the loop with reporters
- Break goals into milestones, track dependencies, raise risks and make tradeoffs explicit
- Engage developers, enterprise customers, partners and creators through conversations, beta programs, usage data and support tickets
- Translate customer insights into requirements and roadmap priorities
- Ensure model changes land smoothly in products such as Higgs VoiceOver
- Own versioning, migration guides and deprecation notices
- Track release and customer metrics and provide regular leadership status updates
Requirements
- 5+ years of project, program or product management on software products, including at least 2 years on technical products such as APIs, developer platforms or ML models
- Track record of shipping on schedule, running release processes and launch checklists, making go/no-go calls, and owning releases
- Technical fluency with Python, REST and streaming APIs, GitHub and issue trackers
- Ability to reproduce bugs, read logs, and analyze evaluation results in SQL, a spreadsheet or a notebook
- Experience turning customer conversations and usage data into prioritized requirements
- Clear, concise writing in specs, release notes and status updates
- Ability to use agentic AI efficiently in work
- Able to work from the Santa Clara HQ or Toronto office on a hybrid schedule
- Preferred: experience with speech or audio products, ML model releases, open-source GitHub projects, enterprise customers or cloud partners
- Preferred: engineering background or degree in computer science, electrical engineering or related field
- Ability to speak multiple languages is a plus
- Preferred: fluency in a language besides English
Benefits
- Hybrid work schedule with at least three days a week in the office
- Occasional travel between the Santa Clara and Toronto offices and to customers
- Equal opportunity employer
- AI-assisted application screening with human review of shortlisted candidates
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