Principal Program Manager coordinating Autodesk’s software - organization operations, reporting, budgets, contractors, and cross - functional programs. Creating structure, visibility, and follow - through across LEEP.
About the role
- Senior Business Operations Analyst supporting CAMH’s mental health and addictions outreach program. Analyzing data, finances, reporting, and operations across Northern community partnerships.
Responsibilities
- Design, maintain, and update program databases; perform ongoing data entry and quality checks
- Analyze and interpret data for program planning, clinical activity reporting, financial analysis, and operational decision-making
- Complete regular and ad hoc reporting, including variance analysis, quarterly forecasting, month-end, and annual reporting
- Produce data visualizations including tables, figures, and dashboards
- Design, administer, and analyze surveys for operational planning
- Develop performance metrics, data definitions, collection methods, and implementation processes
- Analyze operational processes to identify inefficiencies and support quality improvement initiatives
- Manage operational planning tools including work plans, GANTT charts, QPERs, and schedules
- Support execution of operational plan activities and draft communications for network initiatives
- Track physician activity using billing data to support transfer payments
- Maintain financial documentation, billing protocols, and databases
- Prepare confidential information including stipend invoices, historical summaries, compensation files, visa reconciliations, procurement documents, and purchase orders
- Initiate, process, and track vendor and partner payments through purchase orders with CAMH Procurement
- Ensure program activities comply with organizational policies, procedures, and Ministry guidelines
- Coordinate PPNC Network meetings and conferences, including agendas, logistics, and minutes
- Collaborate with senior leadership and internal and external stakeholders to support objectives, identify risks, and facilitate improvements
- Manage network records, inboxes, legal agreements, and organizational files
- Provide administrative support to senior leadership
- Perform work in accordance with occupational health and safety legislation, professional standards, and corporate policies
- Promote a diverse, respectful, harassment-free work environment
- Perform cross-functional and other assigned duties
Requirements
- University Degree in Business or a related field
- Minimum three (3) years of program analysis or related experience
- Experience with quality improvement initiatives and data-related requests
- Ability to operate in a highly demanding environment
- Experience working in an operational analysis capacity
- High proficiency in SharePoint, Excel, Word, Outlook, PowerPoint, and REDCap
- Excellent interpersonal, written, and verbal communication skills
- Strong organizational skills
- Ability to work effectively in a fast-paced, dynamic team environment with minimal supervision
- Sound analytical and problem-solving skills
- Ability to interpret and apply policies and procedures
- Attention to detail and appropriate business etiquette
- Good judgment in handling confidential matters
- Ability to work with various inter-professional teams
- High level of professionalism
- Ability to handle confidential matters responsibly and with tact
- Compliance with applicable regulatory and legislative requirements
- Bilingualism (French/English) or proficiency in a second language would be an asset
Benefits
- Extended health and dental coverage
- HOOPP defined benefit pension plan
- Paid vacation and sick leave
- Professional development opportunities
- Job stability
- Career development
- Opportunity to contribute to meaningful healthcare initiatives that improve patient and community well-being
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