Rehabilitation Consultant managing complex disability claims for Canada Life, a Canadian insurer. Developing return-to-work plans and coordinating claimants, employers, physicians and treatment providers.
Responsibilities
Manage complex disability cases proactively to support the earliest possible return to employability
Work directly with claimants, employers, physicians and treatment providers
Assess rehabilitative needs and functional impacts of diagnoses
Develop, implement and monitor rehabilitation service delivery plans based on claimant needs and contractual provisions
Research appropriate treatment resources
Actively manage service providers to achieve functional improvement toward employability goals
Assess rehabilitation services’ potential impact on disability duration through file review and claimant, employer and provider interviews
Develop cost-effective rehabilitation and return-to-work plans
Oversee counseling and referral services for claimant needs
Follow up with claimants to resolve barriers and monitor functional improvements
Maintain proactive follow-up with policyholders and treatment providers
Prepare written reports with findings and recommendations
Track rehabilitation activities and electronically document case files
Live the company values of Customer View, Integrity, Partnership and Communities
Operate with a customer-focused mindset
Requirements
A university degree in a discipline related to rehabilitation with experience in health or social sciences preferred
5 years of experience in insurance rehabilitation or the field of rehabilitation preferred
Excellent communication and interpersonal skills
Excellent organization skills
Experience working in a fast-paced environment requiring regular re-prioritization
Critical analysis and assessment skills
Mental Health experience an asset
Ability to accommodate a home-based office
Valid driver’s license and vehicle necessary due to travel requirements
Reliability Status Security Clearance required as a condition of employment before access to Protected B information, assets or work sites
Benefits
Career advancement opportunities
Industry-leading learning programs
Up to $2,000 annually towards education reimbursement
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