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About the role

  • Rehabilitation Consultant managing complex disability claims for Canada Life, a Canadian insurer. Developing return-to-work plans and coordinating claimants, employers, physicians and treatment providers.

Responsibilities

  • Manage complex disability cases proactively to support the earliest possible return to employability
  • Work directly with claimants, employers, physicians and treatment providers
  • Assess rehabilitative needs and functional impacts of diagnoses
  • Develop, implement and monitor rehabilitation service delivery plans based on claimant needs and contractual provisions
  • Research appropriate treatment resources
  • Actively manage service providers to achieve functional improvement toward employability goals
  • Assess rehabilitation services’ potential impact on disability duration through file review and claimant, employer and provider interviews
  • Develop cost-effective rehabilitation and return-to-work plans
  • Oversee counseling and referral services for claimant needs
  • Follow up with claimants to resolve barriers and monitor functional improvements
  • Maintain proactive follow-up with policyholders and treatment providers
  • Prepare written reports with findings and recommendations
  • Track rehabilitation activities and electronically document case files
  • Live the company values of Customer View, Integrity, Partnership and Communities
  • Operate with a customer-focused mindset

Requirements

  • A university degree in a discipline related to rehabilitation with experience in health or social sciences preferred
  • 5 years of experience in insurance rehabilitation or the field of rehabilitation preferred
  • Excellent communication and interpersonal skills
  • Excellent organization skills
  • Experience working in a fast-paced environment requiring regular re-prioritization
  • Critical analysis and assessment skills
  • Mental Health experience an asset
  • Ability to accommodate a home-based office
  • Valid driver’s license and vehicle necessary due to travel requirements
  • Reliability Status Security Clearance required as a condition of employment before access to Protected B information, assets or work sites

Benefits

  • Career advancement opportunities
  • Industry-leading learning programs
  • Up to $2,000 annually towards education reimbursement
  • Flexible health and dental benefits
  • $5,000 mental health benefit
  • Regular vacation and personal days
  • Volunteer day
  • Company-matching pension plan
  • Share ownership program
  • Additional investment options
  • Employee recognition programs
  • Service milestone celebrations
  • Employee discounts
  • Employee Resource Groups (ERGs)
  • Mentorship programs
  • Social clubs and events
  • Security check costs covered by Canada Life
  • Home-based office arrangement

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$59,800 - CA$99,700 per year

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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