OT integration solutions consultant connecting factory systems, sensors and controls to MaintainX’s work execution platform. Demonstrating connectors and scoping integrations for industrial customers.
Responsibilities
Lead OT discovery with operations and automation teams
Map customer data sources to the appropriate connector and clarify scope before deals close
Deliver live demonstrations of OT connectors using prospects' equipment and data
Define integration scope with implementation and professional services teams
Ensure integrations are sold with the appropriate services and commissioned as promised
Collaborate with solution architects on custom OT requirements not covered by preconfigured connectors
Provide solution architects with clear technical briefs
Document recurring integration requests as product feedback
Help shape the connector roadmap based on customer demand
Work daily with account executives, solution architects, implementation teams, Product and R&D
Coach salespeople on when to involve the role
Manage and support a customer portfolio primarily in English-speaking markets
Travel to customer sites
Requirements
At least 3 years of experience in a customer-facing technical role such as solutions consulting, presales engineering, implementation, integrations or similar
Hands-on exposure to manufacturing or industrial operations, and knowledge of factory work
Experience designing or supporting API integrations, data flows or automation
Practical knowledge of OT data sources such as SCADA systems, historians, PLCs or industrial gateways
Ability to explain data flows to operations managers and IT leaders, adapting communication to each audience
Experience conducting multiple simultaneous evaluations while maintaining technical detail
Practical experience with Ignition, Kepware, MQTT or OPC UA is an asset
Experience with Workato, Boomi, Tray.io, Zapier or ERP integrations such as SAP, Oracle or Microsoft Dynamics is an asset
Experience in condition-based or predictive maintenance is an asset
Daily verbal and written English communication required for primarily English-speaking clients in the United States and English Canada
Must be able to travel to customer sites
Benefits
Commission may be included depending on the role
Annual bonus may be included depending on the role
Equity may be included depending on the role
Benefits differ by country, including health coverage, retirement and leave plans
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