Quality Assurance Analyst testing software for Computershare’s global customer communications solutions. Validating releases, tracking defects, and supporting a major internal transformation initiative.
About the role
- Team Manager in BA/QA responsible for business application management at Alberta Blue Cross. Leading the team towards service delivery excellence through mentoring and process improvement.
Responsibilities
- Manage critical business applications and services
- Lead a team of Quality Assurance and Business Analysts
- Foster continuous improvement and operational efficiencies
- Implement change management initiatives
- Collaborate with cross-functional teams
- Monitor and measure success of improvement initiatives
- Conduct performance management of team members
- Develop team members through recruitment and coaching
- Lead cross-functional initiatives and committees
Requirements
- University degree/diploma or completion of a technical institute diploma program
- 5+ years proven leadership skills including coaching and mentoring
- Effective resource management and strategic leadership capabilities
- Strong planning, organizing, and prioritization skills
- Familiarity with project management life cycle
- In-depth knowledge of business analysis and quality assurance methods
- Excellent interpersonal and communication skills
- Proficiency with Microsoft products
Benefits
- Flexibility to work from home
- Opportunities for career growth
- Recognition for contributions
- Supportive work environment fostering wellness and diversity
Job title
Job type
Experience level
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