Part - time QA Engineer testing SimpliCity’s municipal CMS, websites, APIs, and AI content - migration pipeline. Establishing QA processes, automation, accessibility, and migration - quality validation.
About the role
- QA Director centralizing India-based testing for Catalis government SaaS and payments platforms. Transforming automation, accessibility, performance, and AI-driven quality engineering.
Responsibilities
- Establish and lead a centralized shared services QA organization based in India across five product verticals
- Define the target operating model, team structure, roles, and service delivery framework
- Design and implement governance, SLAs, demand management, capacity planning, and resource allocation processes
- Establish unified quality standards, policies, methodologies, and best practices
- Own the QA roadmap and champion shift-left quality across the SDLC
- Directly manage and develop offshore QA Managers in India and their QA Analyst teams
- Build high-performing teams through hiring, onboarding, mentoring, career development, and skill-building programs
- Establish communication and collaboration practices across India-based teams and US/Canada stakeholders
- Drive KPIs, reporting cadences, engagement, and change management during team consolidation
- Develop and execute AI-augmented quality engineering and intelligent automation initiatives
- Evaluate and govern AI-assisted testing tools and establish responsible-use standards
- Architect standardized test automation frameworks using Playwright or comparable tools
- Integrate automated testing into CI/CD pipelines and promote reusable components and utilities
- Lead enterprise-wide adoption of the Aqua test case management platform
- Oversee test strategies, plans, cases, and execution across functional, regression, integration, performance, and UAT testing
- Define performance testing strategy and oversee load, stress, soak, and spike testing
- Establish performance baselines, SLA thresholds, entry and exit criteria, and release-readiness standards
- Align QA activities with Scrum and DevOps methodologies using Jira
- Represent QA in client-facing discussions and communicate quality risks, timelines, and mitigation strategies
- Report QA program status, shared services metrics, and roadmap updates to executives and clients
- Own enterprise accessibility testing and WCAG 2.2 Level AA compliance
- Define accessibility standards and tooling, integrate checks into CI/CD, and oversee audits and remediation
- Maintain VPATs for each product
- Define enterprise QA metrics and drive continuous improvement, knowledge sharing, documentation, and communities of practice
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience
- 10+ years of experience in Quality Assurance
- 5+ years in a senior leadership or director-level role
- Proven experience building and leading a centralized shared services QA organization, ideally in India; this is a critical requirement
- Experience with operating model design, team structure, SLA definition, demand management, and cross-vertical service delivery
- Demonstrated success managing large-scale offshore QA teams in India
- Deep understanding of the India talent market, engagement models, communication strategies, cultural nuances, and performance management across time zones
- Track record of consolidating fragmented or siloed QA functions into a unified organization with standardized processes and tools
- Experience leveraging AI and emerging technologies to transform QA practices
- Experience with AI-assisted testing tools, intelligent test generation, and predictive quality analytics
- Hands-on experience with modern test automation frameworks such as Playwright, Selenium, or Cypress
- Experience implementing an enterprise test case management platform
- Experience leading WCAG 2.2 Level AA accessibility testing programs
- Experience with accessibility tooling, audits, and remediation workflows
- Experience defining and implementing performance and load testing strategies, including tools such as k6, Locust, or JMeter, and CI/CD integration
- Deep expertise in shift-left testing and embedding quality into early SDLC phases
- Strong proficiency with Jira for defect tracking and QA workflow management
- Ability to engage and communicate effectively with clients, executive stakeholders, and cross-functional teams across geographies
- Strong understanding of Scrum and DevOps/CI/CD practices
- Exceptional change management and organizational development skills
- Willingness and ability to travel to India periodically, estimated at 15–20%
- Preferred: enterprise SaaS, government technology, or multi-vertical software product experience
- Preferred: familiarity with government technology domains
- Preferred: GCC or shared services center setup and operations experience
- Preferred: ISTQB Advanced or Expert certification or equivalent
Benefits
- Competitive salary and benefits package
- Health, dental, and vision insurance
- Unlimited PTO (paid time off)
- HSA and FSA options
- 401(k) plan with matching contributions
- Paid parental leave
- ABLE matching contributions for the disability community
- Employer-paid short-term and long-term disability insurance
- Group term life insurance
- Financial and legal assistance through the EAP (Employee Assistance Program)
- Opportunities for professional development and career advancement
- Mission-driven, dynamic, and supportive work environment
- Opportunity to impact government services and citizens' lives
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QA director unifying testing for Catalis’s government SaaS and payments products. Building India - based shared services, AI - driven automation, accessibility compliance, and enterprise QA governance.
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Sr QA Engineer
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Hello everyone, We are Sr QA Engineer position for Canada location Contract and remote Exp: 8+years Skill set: 8+ years as a QA Analyst and automation testing 4