Project Manager/Scrum Master managing internal IT projects for fusionSpan, a Salesforce and CRM implementation partner. Planning sprints, coordinating resources, tracking budgets, and reporting project performance to management.
About the role
- Scrum Master coaching multidisciplinary Agile squads delivering CBC/Radio-Canada’s broadcasting technology modernization. Driving Scaled Agile adoption, product transformation, alignment, and continuous improvement.
Responsibilities
- Guide and coach multiple multidisciplinary Squads to implement Scaled Agile practices and principles to deliver high-quality digital/media products.
- Facilitate Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Reviews, and Retrospectives.
- Maintain team focus, flow, predictability, and rigorous quality standards.
- Build a trusting, safe, transparent environment focused on continuous improvement, autonomy, and open problem-solving.
- Participate in PI Planning, Program Syncs, Cross-Team Demos, and other program-level orchestration and scaled alignment events.
- Partner with Product Owners, Tech Leads, Architects, and Agile Delivery Leads on backlog readiness, dependency mapping, and priority execution.
- Support transition from traditional project delivery to a product-led operating model.
- Identify, surface, resolve, and escalate impediments and cross-team dependencies.
- Implement and adopt the enterprise Product Operating Model, including transformation intent, ecosystem diagnosis, MVP operating model activation, gap analysis, roadmap execution, and continuous adaptation.
- Act as an agent of change, breaking down operational silos and fostering shared product culture across business and technology domains.
- Use delivery metrics, visual management boards, and transparent reporting to track agile maturity and team performance.
- Coach and mentor other Scrum Masters, facilitate knowledge sharing, and elevate scaled agile maturity.
- Collaborate within the Agile & Transformation practice on tooling, team working agreements, and scaled delivery standards.
- Contribute to the evolution and local enablement of the organization’s Agile Playbook and transformation practices.
- Report to the Director, Enterprise Application Delivery.
Requirements
- Bachelor’s degree in computer science or related field.
- Minimum of 5 years of experience in large projects, with 3 years in a Scrum Master/Coach role.
- Deep knowledge of agile practices, frameworks, and techniques, including Scaled Agile.
- Good knowledge of broadcast concepts and conversion projects are an asset.
- Experience with agile planning and development tools (e.g. JIRA, Confluence).
- Ability to lead and coach bilingual/remote teams.
- Scrum Certification is an asset.
- Bilingualism (English and French) is a requirement.
- Strong communication skills (both written and oral).
- Excellent team player with strong interpersonal skills.
- Good general knowledge and intellectual curiosity (acquire and develop new knowledge and skills).
- Familiarity with current trends and industry best practices.
- Self starter with strong ability to lead through influence.
- Analytical mind and open-minded approach to problem solving.
- Creative and Innovative.
- Ability to multitask and deal with concurrent and/or conflicting priorities.
- Candidates may be subject to skills and knowledge testing.
- Candidates advancing to the next step must complete a mandatory criminal record check; other background checks may be conducted based on operational requirements.
- All employees must adhere to the Code of Conduct as a condition of employment.
Benefits
- Four weeks of vacation per year.
- Work from home opportunities.
- Competitive total rewards package.
- Opportunities to work with cutting edge technology.
- Opportunities for continued learning and professional development - including access to e-learning services, customized courses and certification opportunities.
- Opportunities to become a member of our Employee Resource Groups.
- A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected.
- A supportive management team committed to upholding the highest standards of diversity and inclusivity.
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