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RA
Senior Advisor, Strategic Change and Transformation Engagement – T & I
Posted 28 minutes ago
About the role
- Strategic transformation advisor modernizing CBC/Radio-Canada’s public media technology platforms. Leading change management, agile operating-model evolution and user adoption across Toronto or Montreal.
Responsibilities
- Advise leaders and teams on defining and implementing technology transformations
- Analyze needs, diagnose challenges, identify required changes and deliver recommendations aligned with organizational goals
- Guide departments and divisions in evolving operating models and ways of working
- Advise on process design, governance, roles and responsibilities, and team collaboration structures
- Develop approaches, frameworks, tools, interaction models and practical guides for transformation implementation
- Design and execute change management and adoption strategies and plans
- Conduct impact assessments, organizational readiness activities and risk mitigation
- Define and lead engagement, communication and capacity-building strategies
- Deliver user training and prepare delivery teams and change agents with Learning & Development partners
- Identify and resolve risks, resistance and operational roadblocks
- Define and track metrics measuring progress, adoption and effectiveness of new ways of working
- Participate in transformation forums and events, including strategic meetings, sprint reviews, program demos and quarterly planning sessions
- Support the Daily Content initiative modernizing CBC/Radio-Canada's content creation platforms
- Align diverse teams and stakeholders around shared vision and common goals
- Support the Operational Excellence Office's methods, practices, capabilities and transformation community of practice
Requirements
- Undergraduate degree in business administration, technology or a field relevant to organizational transformation, or an equivalent combination of education and relevant experience
- Seven to 10 years' experience leading large-scale technology transformations
- Experience evolving technology operating models, processes, governance structures, roles and responsibilities, and ways of working within complex, matrixed environments
- Proven experience as a strategic transformation adviser
- Strong skills analyzing and diagnosing complex issues, challenging current practices, formulating actionable recommendations and guiding execution
- Solid understanding of product management models and agile practices at scale
- Expertise in SAFe, Scrum or other scaled agile frameworks required
- Experience with Lean and iterative transformation approaches
- Demonstrated end-to-end change management and adoption experience, including impact analysis, stakeholder engagement, strategic communications and capability building
- Knowledge of media production, broadcasting workflows and related technologies is a major asset
- Ability to navigate complex organizational dynamics, including labour relations, manage resistance, resolve conflict and build trust-based relationships
- Strong analytical and problem-solving skills and business acumen
- Ability to influence, guide and engage leaders and teams without direct authority
- Exceptional facilitation and active listening skills
- Ability to translate complex technical concepts into clear, plain language
- Bilingualism in English and French, written and spoken, required
- Candidates may be subject to skills and knowledge testing
- Successful candidates must complete a mandatory criminal record check; other background checks may apply
- Must adhere to CBC/Radio-Canada's Code of Conduct and conflict-of-interest policy as a condition of employment
Benefits
- Telework/hybrid work arrangement with a mix of in-office and remote work
- Occasional travel
- Inclusive workplace and equal opportunity employer
- Accommodation support during the recruitment process
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