Lead, Strategic Operations – Emerging Channels

Posted 21 hours ago

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About the role

  • Lead optimizing AI-powered operations, documentation, and sales enablement for StackAdapt’s emerging advertising channels. Driving automation, KPIs, and cross-functional execution.

Responsibilities

  • Lead operational strategy for non-programmatic and emerging channels
  • Partner with Inventory Development and cross-functional teams to strengthen quality, operational excellence, and go-to-market execution
  • Build AI-driven solutions to address operational friction points
  • Introduce automation models, prompts, and modern tools into daily workflows
  • Increase productivity, reduce cycle times, and optimize efficiency at scale
  • Collect and analyze operational data and define KPIs
  • Measure initiative impact and efficiency gains to inform executive decision-making
  • Establish frameworks for accurate, accessible, and current operational content
  • Oversee execution guides, collateral, internal support documentation, and knowledge bases
  • Mentor Inventory team members and unblock complex projects
  • Use AI to build workflows and eliminate manual, repetitive work

Requirements

  • 5+ years in operations, program management, or operational enablement
  • Experience launching or scaling a new process, product, or channel
  • Proven use of AI tools, prompt engineering, custom workflows, or automation techniques
  • Experience structuring and maintaining operational documentation and sales enablement content at scale
  • Ability to diagnose workflow inefficiencies, design scalable solutions, and quantify impact through data
  • Experience driving complex initiatives across technical and non-technical stakeholders without direct authority
  • Clear, concise written and verbal communication
  • Outstanding verbal and written communication skills
  • Experience or knowledge relevant to technical skills, education, licensure, and certifications may influence final compensation

Benefits

  • Highly competitive salary
  • Retirement/ 401K/ Pension Savings globally
  • Competitive Paid time off packages including birthday's off!
  • Access to a comprehensive mental health care program
  • Health benefits from day one of employment
  • Work from home reimbursements
  • Optional global WeWork membership
  • Robust training and onboarding program
  • Coverage and support of personal development initiatives (conferences, courses, books etc)
  • Access to StackAdapt programmatic courses and certifications to support continuous learning
  • An awesome parental leave program
  • A friendly, welcoming, and supportive culture
  • Social and team events
  • Additional compensation may include annual bonuses, commissions, and equity awards
  • Inclusive and accessible recruitment process accommodations upon request

Job title

Job type

Full Time

Experience level

Senior

Salary

CA$114,400 - CA$157,300 per year

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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