Senior Consultant shaping strategy, executive recommendations, and performance reporting for Sunlife Health’s digital health and group benefits business. Partnering with leaders across Canada to guide priorities and growth.
MI
Senior Director, Strategy and Operations
Posted yesterday
About the role
- Senior Director leading strategic planning, BizOps, and cross-functional execution at Mila. Supporting the global AI research institute’s initiatives, models, and organizational growth.
Responsibilities
- Lead the development of Mila’s annual and multi-year planning
- Structure and lead an integrated annual planning cycle connecting strategic priorities, budgeting, and workforce planning
- Design and deploy an OKR-based model for cascading objectives
- Conduct ongoing strategic and competitive intelligence on AI technology trends, global innovation models, and emerging organizational practices
- Perform ecosystem analyses to identify high-impact sectors and new development and funding opportunities
- Formulate hypotheses, conduct feasibility studies, and develop rigorous business cases
- Develop executive-level strategic briefs, narratives, and presentations
- Equip the leadership team to prioritize and make trade-offs across Mila’s portfolio of priorities
- Define critical success metrics and oversee strategic tracking
- Facilitate collaboration across teams and unblock dependencies
- Establish rigorous execution governance, including Quarterly Business Reviews, alignment protocols, and cross-team SLAs
- Define and deploy operating structures, stage-gate criteria, and delivery standards
- Map, simplify, and optimize critical cross-functional workflows
- Gradually build Mila’s project management capabilities and lead major cross-functional strategic initiatives
- Lead an initial team of two Senior Strategy Advisors
- Support leadership teams in designing, evolving, and introducing new large-scale models, programs, and initiatives
Requirements
- Bachelor’s degree in business administration, economics, finance, engineering, or a relevant field
- At least 10 years of relevant experience
- Significant experience—ideally 5 or more years—in an internal strategy, strategic operations (BizOps), or Chief of Staff role
- Proven team management experience
- Demonstrated ability to lead strategic initiatives throughout their full lifecycle
- Proven experience managing multidisciplinary teams and external partners
- Demonstrated ability to lead through influence in a matrixed environment
- Strong expertise in strategic planning, market intelligence, hypothesis development, financial modeling, and the preparation of structured, quantified business cases
- Demonstrated experience mapping and optimizing workflows, implementing management cadences (SBR/QBR) and OKR frameworks, and eliminating operational bottlenecks
- Experience structuring portfolio management or a project management (PMO) capability is an asset
- Experience providing strategic support for the design and structuring of new business models, partnership structures, large-scale AI projects, or training programs
- Professional fluency in French and English, both written and spoken, is required
Benefits
- Comprehensive group insurance coverage, including health, dental, disability, life, travel, and supplementary benefits
- Employee and family assistance program
- Access to telemedicine services
- Annual leave policy offering a minimum of 20 vacation days from the date of hire
- Retirement savings plan with a minimum employer contribution of 4%
- Generous flexible benefits allowance, allowing you to tailor your benefits to support your well-being
- Flexible hours, summer hours, and the option to work remotely
- Workplace in the heart of Little Italy, in the vibrant Mile Ex neighbourhood, close to public transit
- A team of experts in their fields, made up of passionate and inspiring people
- A collaborative and inclusive work environment
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