Supervisor overseeing Technology Support team for Montreal Production division at CBC/Radio-Canada. Promoting operational excellence by providing guidance and supporting technicians in various media sectors.
Responsibilities
Support the Technology Support team for the Montreal Production division
Serve as spokesperson and contact for the support team covering News, Radio and General Television
Sustain operational excellence by providing direct guidance and immediately coordinating operational support
Promote a healthy work environment
Oversee the work done by technicians in Montreal, including support at Maison de Radio-Canada, Grandé Studio or outside events
Supervise employee logistics and allocate staff for productions
Be the primary point of contact during major outages
Co-ordinate troubleshooting and problem-solving by documenting issues and solutions
Define training needs and maintain a continuing education calendar
Requirements
University degree or college diploma, preferably in communications, technology or television broadcasting
At least three years’ relevant experience
Strong verbal and written communication skills
Excellent knowledge of French
Jira platform knowledge is an asset
Vimbiz platform knowledge is an asset
Knowledge of television broadcasting is essential
Leadership experience
Management experience in a unionized environment
Ability to work a primarily daytime schedule but remain available 24/7
Availability to work on call outside regular business hours
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