Bilingual Fraud Agent investigating card and payment fraud for CIBC, a relationship - oriented Canadian bank. Analyzing transactions, resolving scams and account takeovers, and escalating complex cases.
About the role
- Bilingual seasonal associate supporting administrative and documentation tasks at Cencora, a healthcare services company. Handling records, correspondence, scheduling, and routine inquiries.
Responsibilities
- Support routine administrative tasks including data entry, filing, document management, and correspondence handling
- Schedule meetings, coordinate logistics, and prepare basic materials
- Maintain organized records, files, and trackers
- Receive and route telephone messages, emails, and physical mail
- Assist with standard internal inquiries and escalate exceptions
- Check completed work for accuracy and completeness and escalate discrepancies to supervisors
Requirements
- High School Diploma or equivalent required
- Less than 2 years of experience in clinical operations support, healthcare administration, patient services, or a related field required
- Good communication
- Bilingual capability implied by the role title
Benefits
- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
- Reasonable accommodations during the employment process
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