The Allianz Group is one of the world's leading insurers and asset managers with more than 100 million private and corporate customers in nearly 70 countries.
We are proud to be the Worldwide Insurance Partner of the Olympic & Paralympic Movements from 2021 until 2032 and to be recognized as one of the industry leaders in the Dow Jones Sustainability Index.
Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer.
Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
Join us and together, let’s care for tomorrow.
Credits: https://www.allianz.com/en_GB/credits-allianz-se.html 
Follow us on:
Twitter: twitter.com/Allianz
Instagram: https://www.instagram.com/teamallianz
Facebook: https://www.facebook.com/AllianzCareers 
Glassdoor: https://www.glassdoor.de/%C3%9Cberblick/Arbeit-bei-Allianz-EI_IE3062.11,18.htm
Allianz Data Privacy Statement for Social Media: 
https://www.allianz.com/en/privacy-statement.html#social-media
Allianz Careers Data Privacy Statement: https://careers.allianz.com/en_EN/footer/data-privacy.html
LinkedIn Privacy Policy: https://www.linkedin.com/legal/privacy-policy
LinkedIn General Terms: https://www.linkedin.com/legal/user-agreement

Allianz

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sales

Allianz is a global financial services company founded in 1890 that provides insurance and asset management solutions to individuals and organizations across more than 70 countries. The company employs actuaries, advisors, underwriters, lawyers, marketers, and technology specialists, and emphasizes digital transformation and AI skills across roles. Allianz promotes workplace inclusion, privacy-conscious hiring practices, financial education through programs like Allianz School For Life, and engages in sponsorship and recognition programs such as partnerships with the Olympic & Paralympic movements and various workplace and training awards.

The Allianz Group is one of the world's leading insurers and asset managers with more than 100 million private and corporate customers in nearly 70 countries. We are proud to be the Worldwide Insurance Partner of the Olympic & Paralympic Movements from 2021 until 2032 and to be recognized as one of the industry leaders in the Dow Jones Sustainability Index.

Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us and together, let’s care for tomorrow. 

Credits: https://www.allianz.com/en_GB/credits-allianz-se.html 

Follow us on:
Twitter: twitter.com/Allianz
Instagram: https://www.instagram.com/teamallianz
Facebook: https://www.facebook.com/AllianzCareers 
Glassdoor: https://www.glassdoor.de/%C3%9Cberblick/Arbeit-bei-Allianz-EI_IE3062.11,18.htm

Allianz Data Privacy Statement for Social Media: 
https://www.allianz.com/en/privacy-statement.html#social-media
Allianz Careers Data Privacy Statement: https://careers.allianz.com/en_EN/footer/data-privacy.html
LinkedIn Privacy Policy: https://www.linkedin.com/legal/privacy-policy
LinkedIn General Terms: https://www.linkedin.com/legal/user-agreement

• Provide telephone support for e-commerce and insurance clients
• Identify customer needs and provide optimal or alternative product solutions
• Educate potential clients on their insurance options, provide quotes, and close sales
• Responsible for in-depth knowledge of products and services offered
• Accurately enter pertinent customer data and make changes to existing policies
• Close sales by addressing customer concerns and demonstrating empathy
• Work effectively in an environment shaped by artificial intelligence (AI)

Bilingual Consumer Sales Associate

Bilingual French Sales Associate providing telephone support for e-commerce and insurance clients. Assisting customers with travel insurance needs and promoting company products.

• Develop sufficient number of prospects through telemarketing, direct mail leads, third party referrals (banks, insurance brokers, etc.), trade associations and other sources.
• Utilize consultative sales techniques to manage entire sales cycle including; understanding prospect’s business needs, obtaining and submitting a complete application, identifying prospect’s key accounts and converting the application to a policy.
• Weekly appointments with potential clients
• Cold Calling every day/week
• Properly demonstrate all features and benefits that are specific to each individual customer
• Develop and maintain a loyal customer base through high quality service and perform follow-ups with clients to ensure they are completely satisfied
• Obtain knowledge of the market through research, trade associations and relationship development.
• Effectively plan and execute sales strategy

Sales Agent – Agent de vente

Sales Agent developing new business within assigned territory for Allianz Trade. Fostering relationships with policyholders and assisting with risk underwriting in Canada.

bilingual

• Monitor and update cases involving hospitalized patients and outpatient care, ensuring timely and accurate documentation in our systems
• Collaborate with Medical Consultants and Registered Nurses to assess medical information and support decision-making
• Approve eligible medical procedures and coordinate with internal medical teams
• Communicate clearly with patients and/or their families regarding policy benefits, case updates, and logistical arrangements
• Review insurance policies and assess the most appropriate course of action for each case
• Set and adjust case reserves based on current and estimated costs
• Investigate additional insurance coverage (e.g., Provincial Health, Extended Health Plans)
• Manage billing arrangements and secure up-to-date billing information
• Gather and manage required documentation to support each case
• Provide administrative and logistical support to maintain smooth case progression
• Liaise with business partners and escalate complex cases as needed
• Contact and coordinate with providers for authorizations, documentation, and clarifications
• Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

Bilingual Case Manager Associate

Bilingual Case Manager managing complex cases for a leading insurance and asset management company. Collaborating with medical teams and ensuring exceptional customer support.

team-leader

• Lead, coach, and develop a team of Quality Specialists.
• Analyze quality, complaint, and performance data to identify opportunities for improvement.
• Support process improvements, operational initiatives, and change management activities.
• Conduct performance reviews, one-on-one meetings, and coaching sessions.
• Monitor productivity, quality, and service levels to achieve team goals.
• Manage workload distribution and support operational efficiency.
• Serve as the escalation point for complex or high-risk customer escalations, concerns, and complaints.
• Oversee quality checks and assurance across the team's work to ensure accuracy, consistency, and adherence to standards.
• Ensure quality checks and complaint handling meet regulatory requirements and company standards.
• Collaborate with Claims, Quality, Compliance, Legal, and Customer Experience teams to resolve issues and improve outcomes.
• Ensure functional rule application locally and support audit process and closing findings as required.
• Engage directly with customers and partners to resolve concerns and strengthen relationships.
• Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

Quality Team Leader

Quality Team Leader overseeing team performance and customer escalations in insurance claims. Driving quality standards and continuous improvement in a remote work environment.

customer-support

• Handle inbound customer inquiries via phone and email with professionalism and empathy
• Provide exceptional service by thoroughly explaining benefit coverage, ensuring customer satisfaction, and building strong rapport
• Open and manage insurance cases, guiding clients through their service needs with care and efficiency
• Anticipate customer needs by providing relevant solutions and staying updated on product and policy updates
• Accurately enter and research customer data, enter customer information into software, interpret policies, and initiate claims as needed
• Send claim forms, answer claims status questions, and resolve policy inquiries
• Provide pre-trip assistance, answer related questions, and interpret policies to clarify benefits and limitations
• Assist clients in navigating pertinent websites for online content and claim submission
• Administer and enforce client confidentiality regarding Canada’s Personal Information Protection and Electronic Document Act

Bilingual Customer Service Associate

Bilingual Customer Service Associate managing customer inquiries and ensuring satisfaction for Allianz Partners. Handling diverse client requests while emphasizing compliance and privacy in a remote setting.

The Allianz Group is one of the world's leading insurers and asset managers with more than 100 million private and corporate customers in nearly 70 countries. We are proud to be the Worldwide Insurance Partner of the Olympic & Paralympic Movements from 2021 until 2032 and to be recognized as one of the industry leaders in the Dow Jones Sustainability Index. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us and together, let’s care for tomorrow. Credits: https://www.allianz.com/en_GB/credits-allianz-se.html  Follow us on: Twitter: twitter.com/Allianz Instagram: https://www.instagram.com/teamallianz Facebook: https://www.facebook.com/AllianzCareers  Glassdoor: https://www.glassdoor.de/%C3%9Cberblick/Arbeit-bei-Allianz-EI_IE3062.11,18.htm Allianz Data Privacy Statement for Social Media:  https://www.allianz.com/en/privacy-statement.html#social-media Allianz Careers Data Privacy Statement: https://careers.allianz.com/en_EN/footer/data-privacy.html LinkedIn Privacy Policy: https://www.linkedin.com/legal/privacy-policy LinkedIn General Terms: https://www.linkedin.com/legal/user-agreement

Allianz

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5 jobs found

Bilingual Consumer Sales Associate

Allianz

Sales Agent – Agent de vente

Allianz

Bilingual Case Manager Associate

Allianz

Quality Team Leader

Allianz

Bilingual Customer Service Associate

Allianz