Conseiller en évaluation d’entreprises chez MNP, cabinet canadien de comptabilité, fiscalité et services - conseils. Analyse financière des fusions, acquisitions et évaluations pour guider les décisions stratégiques des clients.
EM
Bilingual, French Automotive Maintenance Coordinator
Posted 15 hours ago
About the role
- Bilingual Automotive Maintenance Coordinator supporting Enterprise Fleet Management’s vehicle maintenance operations. Reviewing repairs, negotiating pricing, and advising clients and vendors remotely from Toronto.
Responsibilities
- Provide timely response to orders submitted by phone and email, in an efficient and friendly manner
- Review proposals to ensure proper services are performed according to manufacturers' interval-based timing and appropriate pricing for suggested services
- Negotiate pricing, assess and apply proper warranty applications while creating and issuing purchase orders according to operating procedures
- Contact clients to provide recommendations, explain proposed repair procedures and gain approval
- Make recommendations to internal business partners regarding repair recommendations and cost
- Locate and suggest proper service locations for clients
- Provide automotive technical support and advice to Fleet Management groups, clients, and vendors
- Review repair orders according to manufacturer requirements and negotiate proper service intervals, fluids, and pricing before providing approval
Requirements
- Must be 18 years of age or older
- Must currently live in Toronto, Canada
- Must be fluent in both written and spoken English and French
- Six (6) months of customer service experience required
- Six (6) months of automotive maintenance or repair experience required; experience in a lube shop, tire shop, repair facility or dealership preferred
- 310S Class Certificate in Ontario preferred
- Basic proficiency with Microsoft Office products (Word, Excel, and Outlook)
- Must have the ability to meet all work from home technical requirements
- Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future
- Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
- High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required
- Connection latency must be less than 100ms
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