Conseiller en évaluation d’entreprises chez MNP, cabinet canadien de comptabilité, fiscalité et services - conseils. Analyse financière des fusions, acquisitions et évaluations pour guider les décisions stratégiques des clients.
About the role
- Bilingual Nurse Case Manager supporting Canadian patients and providers with therapy access, adherence, and case management. Coordinating funding, treatment logistics, clinical protocols, and adverse-event reporting for Innomar Strategies.
Responsibilities
- Provide support to patients and health care providers regarding Patient Support services, diseases, and therapies
- Assist patients and caregivers with assessments related to Patient Support services
- Liaise between patients, families, and health care providers regarding medication access
- Address program, disease-state, and product-related inquiries using provided materials
- Support patient adherence through ongoing disease-state and product-related assistance
- Refer clinical questions beyond program materials to healthcare providers
- Document patient information and interactions in electronic patient records
- Conduct ongoing file reviews and updates reflecting the patient journey
- Follow case-management protocols, including data collection, patient follow-up, therapy disruption/discontinuation monitoring, adverse event reporting, and liaison with primary healthcare providers
- Collaborate with reimbursement specialists and physicians to secure therapy funding and explore alternatives
- Coordinate and track patient services according to KPIs to expedite therapy access
- Participate in specialized therapy training, pharmaceutical meetings, patient meetings, and conferences
- Work with patient associations and advocacy groups
- Coordinate with healthcare providers, pharmacies, and infusion/injection clinics for treatment logistics and issue resolution
- Maintain communication with the manager, team, and client regarding patient cases
- Assist in training new Nurse Case Managers
- Provide feedback on protocols, databases, processes, and inter-departmental processes
- Report Adverse Events / Severe Adverse Events according to program procedures
- Perform other assigned duties and potentially work on standby/on call
Requirements
- Licensed Nurse (RN or RPN/LPN) with active registration from the College of Nurses in the province of employment is required
- A diploma in health care or a related field
- Minimum of two (2) to five (5) years in the healthcare, pharmaceutical, insurance or related fields
- At least two (2) years of experience in public or private third-party reimbursement contexts, sales, care management, clinical support in the pharmaceutical industry, or related experience
- Fluency in French and/or English may be required depending on program and geographic location
- Experience in hematology and/or nephrology is an asset
- Proficiency in internet research and computer skills
- Strong oral and written communication, problem-solving, teamwork, telephone, analytical, mathematical, negotiation, presentation, interpersonal, leadership, organizational, and customer service skills
- Ability to communicate and understand medical information
- Proficiency in Microsoft Word, Excel, PowerPoint, and other Office programs
- Willingness to travel at least 15% of the time each year
- Ability to work autonomously, under pressure, multitask, handle sensitive issues, meet deadlines, and resolve issues effectively
Benefits
- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
- Inclusive culture and wellness resources
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