Patient Scheduler coordinating appointments, insurance verification, and patient access for IKS Health’s healthcare provider solutions. Remote bilingual role supporting efficient scheduling and revenue cycle operations.
About the role
- Bilingual French Drug Safety Associate supporting Cencora’s Canadian patient support and pharmaceutical commercialization services. Reviewing, triaging, and documenting adverse events and product quality complaints.
Responsibilities
- Receive, scan, and document pertinent clinical information in compliance with SOPs, protocols, and applicable legislation
- Work with internal and external clients to request additional information or clarification
- Review source data documents, including visit reports/PIRs, and triage adverse event information and product quality complaints
- Enter and submit adverse event information and product quality complaints into program-specific databases
- Sort and file incoming documents
- Perform quality checks on adverse event reports according to work instructions
- Assist with and/or perform source data verification checks
- Screen medical and scientific literature for safety information
- Prepare reconciliation reports on weekly, monthly, and other schedules
- Perform transcription, translation, and redaction activities
- Prepare and conduct solicited follow-up letters and data clarifications
- Assist and participate in the non-conformance/CAPA process
- Perform other duties and tasks as assigned
Requirements
- Minimum college level education required
- Diploma or degree with a concentration in Life Sciences is a strong asset
- 1–3 years of experience in Medical Information, Clinical Research, or Drug Safety, or equivalent and related experience in pharmacy or pharmaceutical fields
- Knowledge of the pharmacovigilance industry
- Up-to-date knowledge of pharmacovigilance guidelines from Health Canada, US FDA, EMEA, and ICH
- Adaptability to change and willingness to learn new skills as required
- Experience in the medical and/or pharmaceutical fields; medical terminology is an asset
- Bilingual English/French required
- Strong analytical skills
- Ability to communicate effectively both orally and in writing
- Effective interpersonal skills
- Effective organizational skills and ability to multitask
- Superior, proven attention to detail
- Ability to consistently meet deadlines
- Excellent problem-solving skills and ability to communicate and/or resolve issues effectively and efficiently
- Computer skills, including Microsoft Word, Excel, PowerPoint, and other Office programs
- Good internet required for remote work
Benefits
- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
- Remote work arrangement
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Bilingual 9 - 8 - 8 Hub Supervisor supporting responders for Canada’s national suicide crisis helpline. Providing real - time coaching, quality assurance, and trainee supervision remotely.
Aramark hospitality liaison recruiting Indigenous workers for Ontario camps, especially Moose Cree First Nation. Supporting retention, community engagement, career fairs, and Employment and Retention KPIs.
BDC Representative converting inbound and outbound dealership leads into Sales and Service appointments. Supporting Optimy.ai, an automotive eCommerce solution, with AI - assisted customer engagement.
Bilingual Proofreader editing and formatting press releases for Notified, a PR and IR communications platform. Supporting clients with distribution, regulatory filings, account maintenance, and customer service.
Bilingual patient reimbursement specialist supporting McKesson’s healthcare programs. Coordinating coverage documentation, insurer follow - ups, and patient communications in English and French.
Bilingual facilities assessor conducting building condition inspections for Gordian, a facility and construction cost - data provider. Producing lifecycle findings and replacement - cost estimates for client facilities.
Bilingual field case manager supporting McKesson’s Patient Support Program. Coordinating patient onboarding, specialty therapy access, education, and adherence across Canadian territories.
Bilingual coordinator managing prescription reimbursement and patient cases for BioScript Solutions’ specialty - care support programs. Coordinating insurers, healthcare providers, pharmacies, and funding programs.
Allstate Canada workforce relations lead guiding complex employee investigations, disciplinary decisions, and transitions. Advising leaders across a bilingual Canadian employee population.