Ontario Health lead advancing French - language healthcare access and equity across Eastern Ontario. Managing Francophone engagement, compliance, planning, and regional health - system initiatives.
About the role
- Bilingual French Drug Safety Associate supporting Cencora’s Canadian patient support and pharmaceutical commercialization services. Reviewing, triaging, and documenting adverse events and product quality complaints.
Responsibilities
- Receive, scan, and document pertinent clinical information in compliance with SOPs, protocols, and applicable legislation
- Work with internal and external clients to request additional information or clarification
- Review source data documents, including visit reports/PIRs, and triage adverse event information and product quality complaints
- Enter and submit adverse event information and product quality complaints into program-specific databases
- Sort and file incoming documents
- Perform quality checks on adverse event reports according to work instructions
- Assist with and/or perform source data verification checks
- Screen medical and scientific literature for safety information
- Prepare reconciliation reports on weekly, monthly, and other schedules
- Perform transcription, translation, and redaction activities
- Prepare and conduct solicited follow-up letters and data clarifications
- Assist and participate in the non-conformance/CAPA process
- Perform other duties and tasks as assigned
Requirements
- Minimum college level education required
- Diploma or degree with a concentration in Life Sciences is a strong asset
- 1–3 years of experience in Medical Information, Clinical Research, or Drug Safety, or equivalent and related experience in pharmacy or pharmaceutical fields
- Knowledge of the pharmacovigilance industry
- Up-to-date knowledge of pharmacovigilance guidelines from Health Canada, US FDA, EMEA, and ICH
- Adaptability to change and willingness to learn new skills as required
- Experience in the medical and/or pharmaceutical fields; medical terminology is an asset
- Bilingual English/French required
- Strong analytical skills
- Ability to communicate effectively both orally and in writing
- Effective interpersonal skills
- Effective organizational skills and ability to multitask
- Superior, proven attention to detail
- Ability to consistently meet deadlines
- Excellent problem-solving skills and ability to communicate and/or resolve issues effectively and efficiently
- Computer skills, including Microsoft Word, Excel, PowerPoint, and other Office programs
- Good internet required for remote work
Benefits
- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
- Remote work arrangement
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Disability Claims Consultant coaching disability case managers at Medavie, a Canadian health solutions partner. Reviewing complex claims and improving short - and long - term disability management.
Credit Manager structuring and overseeing complex lending for CIBC Private Wealth’s high - net - worth clients. Supporting advisors, risk teams, and leadership across credit applications and portfolios.
Bilingual field trainer delivering AutoAlert automotive software training and consulting to Canadian dealerships. Supporting platform adoption, customer engagement, and business goals with up to 95% travel.
Alert Management Specialist monitoring real - time safety alerts and supporting lone workers for Blackline Safety. Managing emergency escalations, troubleshooting, and incident reporting on overnight shifts.
Coordonnateur bilingue des programmes étudiants chez McCarthy Tétrault, cabinet d’avocats canadien. Coordination du recrutement, du développement des compétences et de l’administration à Montréal.
Remote bilingual coordinator managing disability claims and benefit applications for Medavie, a national Canadian health solutions partner. Handling client inquiries, claim administration, financial calculations, and file maintenance.
Bilingual caseworker supporting Cencora’s Canadian patient, healthcare, and HR service programs. Managing cases, calls, documentation, follow - up, and adverse - event reporting.
Bilingual Caseworker managing patient - support and HR cases for Cencora’s Canadian pharmaceutical services. Providing telephone support, case documentation, follow - up, and adverse - event reporting.
Bilingual caseworker managing patient access, clinical follow - up, and case documentation. Supporting Cencora’s Canadian pharmaceutical patient - services operations through Innomar Strategies.