Principal AI engineer leading production AI systems for CINC’s community-management platform. Building Cephai-powered automation, retrieval, and operational tools while mentoring engineering teams.
Responsibilities
Lead the direction of a product team in partnership with a Product Lead
Design and build production-grade, Cephai-powered systems that bring the right context into the work
Lead a small engineering team building intelligent automation workflows, retrieval-based systems, and AI-driven operational tooling
Ensure AI systems run reliably in a large production environment and integrate cleanly with the rest of the platform
Work closely with operations, product, design, sales, marketing, and client support leaders to solve client problems
Recruit and mentor strong engineers and support highly skilled team members
Shape architectural patterns and engineering practices across the organization
Develop team processes that support quality, product excellence, and user satisfaction
Help evolve CINC's AI stack with clarity, safety, and measurable impact
Requirements
15+ years of software engineering experience
Fluency in Python, Node, TypeScript, and other programming languages
Proven ability to design and deploy production AI architectures combining backend engineering with agent orchestration
Strong working knowledge of LangGraph, LangChain, and similar orchestration frameworks
Practical experience building AI-enabled applications using APIs from OpenAI, Anthropic, and Bedrock, including context management, streaming responses, and evaluation
Familiarity with vector databases, semantic search, and embedding pipelines
Solid software engineering fundamentals, including API design, microservices, and system integration patterns such as service mesh, API gateway, and event-driven architectures
Practical experience with cloud-native environments such as AWS, GCP, or equivalent, including serverless compute and containerized deployments
Demonstrated ability to lead through influence, set direction, and raise standards for quality and maintainability
Ability to explain complex trade-offs and design decisions clearly to technical and non-technical audiences
Experience mentoring engineers and contributing to architectural strategy
Ability to deliver in a fast-moving, global environment
Strategic judgment in build-versus-buy decisions
Experience with Extreme Programming, continuous delivery, automated testing, and trunk-based development is a strong advantage
Benefits
Remote-first work arrangement with hybrid optional
Mentorship and professional growth opportunities
Collaboration with global teams
Leadership and architectural influence across the organization
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