AI Engineer – Superhuman Mail

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About the role

  • AI Engineer building LLM-powered agentic workflows, evaluation systems, and MCP infrastructure for Superhuman Mail. Supporting Superhuman’s AI productivity platform across backend systems and applied AI.

Responsibilities

  • Build and evolve Superhuman Mail’s MCP, including new tools, standards, and ways for agents to deliver value to end users
  • Design and ship agentic workflows and personalization features at scale
  • Build evaluation systems that measure quality and catch regressions as prompts, models, and tools change
  • Help choose the right models for each task and explore new models
  • Partner with teams across Superhuman to provide AI building blocks
  • Ship quickly while learning and adjust course as the industry shifts
  • For the ML-leaning variant, help shape the modeling approach, including data collection and generation
  • Work with Go, Postgres, Redis, Kubernetes, AWS, and TurboPuffer

Requirements

  • 4–6+ years of software engineering experience with a strong backend foundation
  • Python or TypeScript experience; Go is a plus
  • Hands-on experience building and shipping LLM-powered features in production, such as agents or agentic loops
  • Experience building evaluations to measure and improve LLM quality
  • Familiarity with MCP servers or tools, or eagerness to learn
  • Working ML knowledge to reason about model selection and tradeoffs
  • Builder-oriented approach rather than research focus
  • Comfort with ambiguity and quickly changing direction
  • Uses AI to improve personal productivity and team impact
  • Strong ownership, bias to action, and growth mindset

Benefits

  • Excellent health care, including medical, dental, vision, mental health, and fertility benefits
  • Disability and life insurance options
  • 401(k) and RRSP matching
  • Paid parental leave
  • 20 days of paid time off per year
  • 12 days of paid holidays per year
  • Two floating holidays per year
  • Flexible sick time
  • Caregiving stipend
  • Pet care stipend
  • Wellness stipend
  • Home office stipend
  • Annual professional development budget
  • Professional development opportunities
  • Equity

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$128,000 - CA$210,000 per year

Degree requirement

No Education Requirement

Tech skills

AWSKubernetesPostgresPythonRedisTypeScriptGo

Location requirements

RemoteCanada

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