Support Engineer enabling onboarding, decommissioning, SQL migrations, and escalated platform support for veterinary software customers. Partnering with engineering, customer success, and implementation teams on reliable technical solutions.
CI
Assistant Vice President, Platform Transformation – Senior Business Support Analyst
Posted 2 months ago
About the role
- Senior Business Support Analyst in Citco's Transformation Office providing operational support leveraging Yardi and Investran platforms. Ensuring efficient platform utilization for investment operations and fund administration.
Responsibilities
- Provide day-to-day operational, technical, and analytical support for Private Markets teams leveraging the Yardi and Investran platforms
- Provide advanced operational, technical, and analytical support
- Serve as escalation point for complex issues
- Lead cross-functional initiatives
- Ensure accurate, efficient, and scalable platform utilization in support of investment operations, fund administration, and financial reporting
Requirements
- Bachelor or Master Degree in Finance
- 3 + years’ experience in Fund Accounting and FA Systems
- 5 + years’ experience in Financial Services
- Excellent planning, communication and presentation skills
- Exceptional attention to detail and accuracy
- Strong inter-personal, negotiation and mediation skills
- Ability to multi-task and prioritize amid competing timelines and priorities
- Strong Analytical skills
- Proven complex problem resolution
- Strategic thinking, team leadership, project management, stakeholder engagement, process improvement (Preferred)
- Professional certification or coursework in accounting or investment operations (Preferred)
- Experience working in or supporting fund accounting or finance teams (Preferred)
- Familiarity with reporting tools such as Power BI, Tableau, or SQL-based environment (Preferred)
Benefits
- Our well-being is of paramount importance
- Range of benefits, training and education support
- Flexible working arrangements to help achieve success
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