Technical Support Specialist providing hands - on telecom support and client issue resolution at Pathway Communications in a hybrid setting.
CI
Assistant Vice President, Platform Transformation – Senior Business Support Analyst
Posted last month
About the role
- Senior Business Support Analyst in Citco's Transformation Office providing operational support leveraging Yardi and Investran platforms. Ensuring efficient platform utilization for investment operations and fund administration.
Responsibilities
- Provide day-to-day operational, technical, and analytical support for Private Markets teams leveraging the Yardi and Investran platforms
- Provide advanced operational, technical, and analytical support
- Serve as escalation point for complex issues
- Lead cross-functional initiatives
- Ensure accurate, efficient, and scalable platform utilization in support of investment operations, fund administration, and financial reporting
Requirements
- Bachelor or Master Degree in Finance
- 3 + years’ experience in Fund Accounting and FA Systems
- 5 + years’ experience in Financial Services
- Excellent planning, communication and presentation skills
- Exceptional attention to detail and accuracy
- Strong inter-personal, negotiation and mediation skills
- Ability to multi-task and prioritize amid competing timelines and priorities
- Strong Analytical skills
- Proven complex problem resolution
- Strategic thinking, team leadership, project management, stakeholder engagement, process improvement (Preferred)
- Professional certification or coursework in accounting or investment operations (Preferred)
- Experience working in or supporting fund accounting or finance teams (Preferred)
- Familiarity with reporting tools such as Power BI, Tableau, or SQL-based environment (Preferred)
Benefits
- Our well-being is of paramount importance
- Range of benefits, training and education support
- Flexible working arrangements to help achieve success
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