Program Manager utilizing employee listening insights to shape global employee experience at Clio. Driving executive decision-making through data storytelling and organizational health diagnostics.
Responsibilities
Transform raw data into high-impact presentations and "Executive Summaries" that explain the why behind the numbers.
Design and lead qualitative listening sessions, such as focus groups and "pulse check" interviews, to add human context and "colour" to our quantitative metrics.
Create intuitive, visually compelling dashboards and reports that make complex trends easy for non-analytical stakeholders to digest.
Serve as the "subject matter expert" for PBPs, helping them interpret their specific department data and providing them with the talk tracks and insights needed to drive change.
Partner with relevant PBPs to conduct a deep-dive diagnosis and develop a tailored action plan for that business unit when data indicates a cultural or performance risk.
Build frameworks, "action-planning" guides, and workshop templates that empower PBPs and managers to move from insight to impact.
Identify universal themes and systemic challenges across the organization and lead the design and implementation of large-scale interventions (e.g., manager capability programs, communication shifts, or engagement initiatives).
Establish clear KPIs for all interventions to ensure we can demonstrate a measurable "before and after" impact on employee sentiment and business performance.
Partner closely with the HR Systems Team to manage and optimize our core listening platform and data infrastructure, ensuring alignment between quantitative and qualitative data.
Act as the guardian of our listening methodology, ensuring all survey questions and feedback mechanisms are designed to produce valid, bias-free, and actionable data.
Requirements
Master’s degree in Industrial-Organizational (I/O) Psychology, Organizational Behavior, or a related field focusing on behavioral science and research methods.
4+ years of experience in Employee Engagement, Talent Management, or Organizational Development (OD).
Proficiency in statistical analysis, including the ability to perform multiple regression, correlation analysis, and factor analysis to identify drivers of engagement and understand how it impacts important business outcomes.
Proven ability to build a narrative from data and present it persuasively to senior executives.
Exceptional ability to partner with HR Business Partners and influence stakeholders in a fast-paced, matrixed environment.
Deep familiarity with Workday Peakon (preferred) or similar AI-driven engagement platforms.
Strong grasp of psychometrics or behavioral statistics to ensure all findings and interventions are grounded in sound methodology.
Benefits
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Associate Product Program Manager coordinating with corporate teams at Entrust to maintain software development lifecycles and product commercialization. Leading cross - functional collaboration and project management initiatives.
Housing Choice Voucher Program Manager for Hazel Valley Homes managing Section 8 operations and compliance across a growing residential portfolio. Focused on timely subsidy collections and strong housing authority partnerships.
Program Manager overseeing community support initiatives at Airbnb. Driving large - scale programs and cross - functional collaboration to meet strategic goals.
Program Manager driving strategic initiatives for Community Support at Airbnb. Leading cross - functional teams and executing projects to enhance customer service operations
Senior Manager leading Technical Program Management organization for AEC Construction at Autodesk. Managing a distributed team and driving impact through AI and strategic execution across regions.
Program Manager for HP managing North America’s Amplify programs. Responsibilities include team leadership, communication, and program documentation for sales execution.
Sr. Program Manager managing global trade compliance initiatives for Ciena’s international operations. Leading program execution and cross - functional alignment for trade compliance enhancements.
Patient Support Program Associate coordinating vendor operations for supporting Apotex Patient Support Programs. Key operational liaison ensuring compliance and efficiency in patient support services.