Implementation Analyst managing client onboarding, data validation, and carrier - platform setup. Supporting Sterling Brokers' technology - enabled group benefits and retirement administration business in Canada.
About the role
- Cybersecurity Analyst investigating endpoint, identity, email, network, and cloud threats for CrowdStrike’s AI-native cybersecurity platform. Delivering incident response, malware analysis, containment, and customer guidance.
Responsibilities
- Triage, investigate, and respond to security detections across endpoint, identity, email, network, and cloud environments
- Analyze EDR telemetry, log sources, and forensic artifacts to determine root cause and scope of compromise
- Develop targeted remediation recommendations
- Investigate suspicious Microsoft 365 activity, including BEC and AITM attacks
- Contain threats and deliver actionable guidance to customers
- Perform basic malware analysis
- Develop and improve incident detection and countermeasure processes
- Serve as the primary customer contact during incident response activities
- Produce clear written and verbal communications, recommendations, and findings for customers and internal teams
Requirements
- Candidates must be in PST and MST time zones
- Experience in incident handling and coordinating incident response across a broad range of security events
- Experience investigating host/user compromises, network breaches, organized crime, and advanced persistent threats
- Strong working knowledge of attack vectors and threat actor TTPs, with experience applying MITRE ATT&CK
- Hands-on experience using forensic analysis tools
- Ability to perform basic static and dynamic malware analysis
- Strong understanding of Windows, Mac, and/or Linux operating systems, especially Windows internals
- Hands-on systems administration experience across enterprise environments
- Strong knowledge of network protocols and analysis tools
- Experience with identity and access management platforms such as Okta, Microsoft Entra ID, and Active Directory
- Experience investigating Microsoft 365 security incidents, including BEC and AITM attacks
- Working knowledge of enterprise log sources and SIEM investigation and triage
- Basic understanding of incident remediation and containment measures
- Working knowledge of secure network architecture and troubleshooting network environments
- Experience with Python, PowerShell, or Bash scripting
- Experience utilizing AI technologies to enhance decision-making and workflows
- Ability to complete technical tasks without supervision
- Desire to grow and expand technical and soft skills
- Ability to foster a positive work environment and attitude
- Must be willing to work a 4x10 schedule, including a weekend day
- Role is only open to US citizens and Green Card holders
- BA or BS / MA or MS degree in a specified computer science, engineering, mathematics, information security, intelligence, or cybersecurity field, or a related field; applicants without a degree but with relevant work experience and/or training will be considered
- Must maintain legal entitlement to work in Canada
- Subject to background checks, including criminal record, credit, and/or reference checks
Benefits
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Variable/incentive compensation
- Equity
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