Enterprise Solutions Consultant helping innovative crypto companies scale financial operations with Cryptio. Acting as primary contact post onboarding and optimizing workflows for clients.
Responsibilities
Act as the primary point of contact for customers post go-live
Support clients in adopting Cryptio across their teams and workflows
Train users on product features and best practices
Help customers optimise month-end, reconciliation, and reporting processes
Understand each client’s business model and how Cryptio supports their operations
Proactively identify risks, adoption gaps, and opportunities for improvement
Work closely with Support, Account Managers, and Product to resolve issues and drive success
Requirements
Has 1–3 years of experience in Customer Success, SaaS, consulting, fintech, or accounting-related roles
Has a strong interest in crypto, accounting, and financial operations
Understands basic accounting principles and reconciliation workflows
Is comfortable learning technical concepts like APIs, integrations, and data flows
Enjoys working directly with customers and solving operational problems
Communicates clearly with both internal teams and customer stakeholders
Is curious, proactive, and motivated to learn in a fast-moving environment
Nice to have: Experience in accounting, audit, or finance tooling
Exposure to crypto projects, Web3 companies, or blockchain ecosystems
Benefits
25 days paid holiday plus bank holidays
One additional day of annual leave each year, up to 30 total days
Your birth off
Mental health resources, wellbeing programs, and professional coaching
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