About the role

  • Enterprise Solutions Consultant helping innovative crypto companies scale financial operations with Cryptio. Acting as primary contact post onboarding and optimizing workflows for clients.

Responsibilities

  • Act as the primary point of contact for customers post go-live
  • Support clients in adopting Cryptio across their teams and workflows
  • Train users on product features and best practices
  • Help customers optimise month-end, reconciliation, and reporting processes
  • Understand each client’s business model and how Cryptio supports their operations
  • Proactively identify risks, adoption gaps, and opportunities for improvement
  • Work closely with Support, Account Managers, and Product to resolve issues and drive success

Requirements

  • Has 1–3 years of experience in Customer Success, SaaS, consulting, fintech, or accounting-related roles
  • Has a strong interest in crypto, accounting, and financial operations
  • Understands basic accounting principles and reconciliation workflows
  • Is comfortable learning technical concepts like APIs, integrations, and data flows
  • Enjoys working directly with customers and solving operational problems
  • Communicates clearly with both internal teams and customer stakeholders
  • Is curious, proactive, and motivated to learn in a fast-moving environment
  • Nice to have: Experience in accounting, audit, or finance tooling
  • Exposure to crypto projects, Web3 companies, or blockchain ecosystems

Benefits

  • 25 days paid holiday plus bank holidays
  • One additional day of annual leave each year, up to 30 total days
  • Your birth off
  • Mental health resources, wellbeing programs, and professional coaching
  • Family-friendly policies
  • Fitness and wellness budget
  • MacBook Pro
  • $200 home office setup budget
  • Training and development budget

Job type

Full Time

Experience level

Junior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Web3

Location requirements

RemoteCanada

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