AI Solutions Architect leading design and implementation of AI - powered solutions for Innovecs. Shaping AI architecture strategy and driving automation across product and engineering landscape.
About the role
- Enterprise Solutions Consultant helping innovative crypto companies scale financial operations with Cryptio. Acting as primary contact post onboarding and optimizing workflows for clients.
Responsibilities
- Act as the primary point of contact for customers post go-live
- Support clients in adopting Cryptio across their teams and workflows
- Train users on product features and best practices
- Help customers optimise month-end, reconciliation, and reporting processes
- Understand each client’s business model and how Cryptio supports their operations
- Proactively identify risks, adoption gaps, and opportunities for improvement
- Work closely with Support, Account Managers, and Product to resolve issues and drive success
Requirements
- Has 1–3 years of experience in Customer Success, SaaS, consulting, fintech, or accounting-related roles
- Has a strong interest in crypto, accounting, and financial operations
- Understands basic accounting principles and reconciliation workflows
- Is comfortable learning technical concepts like APIs, integrations, and data flows
- Enjoys working directly with customers and solving operational problems
- Communicates clearly with both internal teams and customer stakeholders
- Is curious, proactive, and motivated to learn in a fast-moving environment
- Nice to have: Experience in accounting, audit, or finance tooling
- Exposure to crypto projects, Web3 companies, or blockchain ecosystems
Benefits
- 25 days paid holiday plus bank holidays
- One additional day of annual leave each year, up to 30 total days
- Your birth off
- Mental health resources, wellbeing programs, and professional coaching
- Family-friendly policies
- Fitness and wellness budget
- MacBook Pro
- $200 home office setup budget
- Training and development budget
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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