Solutions Engineer driving customer success by consulting clients on Deel's platform offerings. Collaborating with internal teams for effective solution delivery and technical guidance.
Responsibilities
Work directly with our go-to-market teams to showcase the value of Deel’s platform and products to deliver technical wins.
Consult with prospective customers to assess their current processes and tooling, identify gaps/opportunities, and propose optimized future-state solutions.
Act as the technical voice during sales cycles — owning solution discovery, RFP responses, platform demonstrations, and integration/architecture workshops.
Translate customer requirements into solution designs and implementation recommendations, aligning stakeholders on scope, approach, and success criteria.
Partner with Product, Engineering, and Operations to advocate for prospect needs, unblock technical questions, accelerate deal velocity, and refine value messaging.
Constructive disruption — challenge the status quo, always looking for opportunities to scale, improve, and refine processes, assets, and how we communicate value.
Develop and maintain technical enablement assets (demo narratives, discovery frameworks, reference architectures, FAQs, and competitive positioning).
Support Partnership and Marketing-led initiatives (webinars, events, content, and joint solution workshops), as needed.
Stay up-to-date on relevant technology trends, integration patterns, security/compliance expectations, and best practices to maintain strong solution credibility.
Requirements
Minimum of 4 years of experience as a Solutions Engineer / Pre-Sales Consultant (or equivalent customer-facing technical role).
Experience supporting complex B2B sales cycles (mid-market and/or enterprise), including discovery, demos, security reviews, and integrations.
Strong understanding of SaaS product delivery and common integration approaches (APIs, SSO/SAML, HRIS/ERP/Finance systems, data flows).
Comfortable leading technical conversations with a wide range of stakeholders (IT, Security, Ops, Finance, HR, and business leaders).
Willingness to travel inside and outside of territory (~10% or less).
Benefits
Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access
Solutions Architecture Advisor collaborating with stakeholders on projects such as cloud migrations and system implementations. Engage in technical leadership and support across multiple business sectors.
Consult with large manufacturing customers to improve natural gas efficiency in their facilities. Collaborate across various industries, leveraging technical expertise for optimal energy efficiency solutions.
Team Manager leading high performing IT professionals at Alberta Blue Cross. Responsible for operations management and service delivery excellence with a focus on professional development and optimization.
Martech Solution/Enterprise Architect at Tiger Analytics enabling data - driven business value through hands - on architecture and integration. Focused on simplifying the Martech estate and improving tool interoperability.
Client Service Manager II enhancing pharmacy operations and supporting pharmacy clients at TELUS Health. Collaborating with internal teams and delivering innovative pharmacy solutions for better patient care.
Experienced regulatory architect developing architecture blueprints and application roadmaps at RBC. Collaborating with business leaders to drive delivery in regulatory initiatives.
Senior Customer Success Specialist responsible for leading client onboarding and implementation at a SaaS company. Creating exceptional client experiences and facilitating successful software adoption for various organizations.
Senior Consultant Data & Solution Architect at Keyrus in Montreal or Toronto, architecting data ecosystems and leading delivery teams with cloud - native technology.
Senior Solutions Architect specializing in Microsoft Purview and SharePoint for AI, Security, and Compliance. Leading enterprise - scale data governance, information protection, and compliance initiatives in a remote role.