Solution Architect building ServiceNow portals and AI applications for NewRocket. Leading customer engagements from discovery through production with hands - on full - stack and LLM engineering.
About the role
- Solutions Engineer driving customer success by consulting clients on Deel's platform offerings. Collaborating with internal teams for effective solution delivery and technical guidance.
Responsibilities
- Work directly with our go-to-market teams to showcase the value of Deel’s platform and products to deliver technical wins.
- Consult with prospective customers to assess their current processes and tooling, identify gaps/opportunities, and propose optimized future-state solutions.
- Act as the technical voice during sales cycles — owning solution discovery, RFP responses, platform demonstrations, and integration/architecture workshops.
- Translate customer requirements into solution designs and implementation recommendations, aligning stakeholders on scope, approach, and success criteria.
- Partner with Product, Engineering, and Operations to advocate for prospect needs, unblock technical questions, accelerate deal velocity, and refine value messaging.
- Constructive disruption — challenge the status quo, always looking for opportunities to scale, improve, and refine processes, assets, and how we communicate value.
- Develop and maintain technical enablement assets (demo narratives, discovery frameworks, reference architectures, FAQs, and competitive positioning).
- Support Partnership and Marketing-led initiatives (webinars, events, content, and joint solution workshops), as needed.
- Stay up-to-date on relevant technology trends, integration patterns, security/compliance expectations, and best practices to maintain strong solution credibility.
Requirements
- Minimum of 4 years of experience as a Solutions Engineer / Pre-Sales Consultant (or equivalent customer-facing technical role).
- Experience supporting complex B2B sales cycles (mid-market and/or enterprise), including discovery, demos, security reviews, and integrations.
- Strong understanding of SaaS product delivery and common integration approaches (APIs, SSO/SAML, HRIS/ERP/Finance systems, data flows).
- Comfortable leading technical conversations with a wide range of stakeholders (IT, Security, Ops, Finance, HR, and business leaders).
- Willingness to travel inside and outside of territory (~10% or less).
Benefits
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including optional WeWork access
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