Senior Native Engineer building iOS and Android experiences and partner integrations for Thumbtack’s home - services marketplace. Shaping GenAI strategy and shipping consumer - facing mobile features end - to - end.
About the role
- Senior Account Manager developing commercial healthcare client relationships for Desjardins in Toronto. Driving sales, tailored financing solutions, portfolio profitability, and prudent risk management.
Responsibilities
- Prospect, solicit, develop and maintain business relationships with major strategic healthcare-sector clients operating in the commercial sector
- Promote and sell Desjardins products and services to grow the business centre
- Represent, negotiate and engage companies in highly complex and innovative agreements of significant importance to the business centre
- Balance sales objectives, prudent risk management, portfolio profitability, and member, client and partner satisfaction
- Initiate, develop and maintain personalized relationships with current and potential clients
- Act as a key intermediary between the business centre and members and clients
- Ensure proper usage, updating and satisfaction with products and services; analyze dissatisfaction and recommend solutions
- Identify and analyze needs, develop personalized solutions, prepare integrated service offerings, and negotiate conditions
- Recommend strategies and solutions to increase business volume, manage risk, improve portfolio profitability and strengthen relationships
- Identify business-development opportunities to increase competitiveness
- Execute promotional activities and participate in targeted public relations and business-community activities
- Address client and member needs, identify opportunities, and refer them appropriately
- Follow applicable policies, practices, standards and laws governing financial product and service distribution
- Provide sound and prudent risk management for assigned portfolios
Requirements
- Bachelor's degree in a related field
- A minimum of six years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Knowledge of the latest financial, economic, policy and legislative developments
- Ability to perform analyses of the market and the business centre external environment
- Ability to perform financial analysis
- Knowledge of the characteristics and credit risk inherent to the major commercial, industrial and institutional markets
- Knowledge of loan and guarantee contracts
- Knowledge of products and services for businesses and those offered by caisses, components and Desjardins distribution networks and those of the competition
- Knowledge of financing and credit management practices related to businesses
- Knowledge of policies, legislation and standards governing the products and services offered by the business centre
- Knowledge of business credit authorization, monitoring, collection and recovery practices
- Knowledge of Desjardins business processes
- Understanding of the referral process
- Familiarity with government business assistance programs
- Networking skills
- Strong sales skills
- Knowledge of service standards
- Understanding of cooperative and cooperative network values, rules and operations
- Action oriented, communicates effectively, customer focus, differences, drive results, interpersonal savvy, nimble learning
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Recruitment process accommodations where applicable
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