Market Development Manager leading Desjardins financial products and services sales. Managing teams, business strategy, client relationships, performance, and cooperative community growth.
Responsibilities
Lead the department and strategically and operationally manage a team dedicated to selling financial products and services
Build and maintain long-term business relationships with members and clients
Draw up and monitor a business plan addressing priorities, challenges and objectives
Ensure sector performance and sound and prudent risk management in accordance with standards
Follow up on results and manage employees’ and the department’s performance
Oversee employee skill development and ensure high-quality service
Coach team members and provide advisory services and specific recommendations
Support the immediate supervisor in developing business strategies aligned with Desjardins’s strategic priorities
Ensure service quality, business relationships, and member/client experience
Implement and monitor action plans to achieve target results
Promote talent acquisition and management, team synergy, and change management
Lead, coach, and motivate the team to develop skills, boost engagement, and empower employees
Implement and develop a competitive, profitable service offer with partnerships across the organization
Ensure process efficiency, continuous improvement, and profitability
Promote the Desjardins brand and strengthen community roots
Uphold Desjardins’s cooperative values
Requirements
Bachelor's degree in a related field
A minimum of six years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Mutual fund representative certificate – Autorité des marchés financiers
Knowledge of French is required
Action oriented
Customer Focus
Decision quality
Develops talent
Differences
Drive results
Engagement
Nimble learning
Teams
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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