Delivery Manager leading digital and data initiatives for Sleep Country Canada, a sleep wellness retailer. Coordinating teams, vendors, risks, dependencies, and end-to-end delivery.
Responsibilities
Own and drive end-to-end delivery execution across digital and data initiatives
Ensure committed work is completed and delivery timelines are met
Manage and track cross-team dependencies, risks, and issues across Digital, Data/BI, APIs, and external vendors
Coordinate Digital, Data Engineering, BI, and business stakeholders to ensure alignment and delivery progress
Provide status reporting to stakeholders and leadership, including progress, risks, and mitigation plans
Identify, escalate, and remove delivery blockers across internal teams and external partners
Facilitate delivery planning and execution practices, including planning sessions and progress check-ins
Support continuous improvement of delivery processes, tools, and team effectiveness across multiple workstreams
Requirements
Bachelor’s Degree in Business, Technology, Data or related field
6 to 8 years of experience delivering technology, digital, or data initiatives in complex environments
Strong experience managing delivery across multiple concurrent initiatives
Strong command of Agile (Scrum/Kanban) and traditional PMO methodologies
Experience operating within or alongside a PMO, including governance, status reporting, risk/issue management, and executive-level communications
Proven ability to manage cross-team dependencies and complex delivery environments
Experience with digital platforms (eCommerce) and data/reporting initiatives
Ability to coordinate internal teams and external vendors effectively
Strong risk identification, escalation, and problem-solving skills
Excellent stakeholder management and communication skills
Ability to operate in fast-paced, evolving environments with shifting priorities
Experience with delivery and tracking tools such as Jira, Confluence, or similar
Ability to drive accountability and execution across teams without direct authority
Knowledge of English required for regular interaction with English-speaking stakeholders outside Quebec
Benefits
Opportunities for growth and advancement
Diverse and inclusive work environment
Extensive training, mentoring and continuous development
Access to training and development platforms
Full medical and dental benefits
Deferred Profit Sharing Program
Annual Wellness Credit of up to $250.00
Associate Discount Program
Maternity/Parental leave top up benefits
Tuition Reimbursement Program covering professional and personal development
Long service awards, celebrations and other social events
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