Product administration technician supporting Desjardins financial products, member accounts, and operational processes. Providing technical assistance, account controls, analysis, and system updates in a hybrid Lévis role.
About the role
- Product administration technician supporting Desjardins products, member/client accounts, and operational processes. Providing technical support, data analysis, system updates, and procedural assistance.
Responsibilities
- Provide technical support for projects and operational issues
- Help prepare technical notes to enhance the skills and knowledge of users and their teams
- Help practitioners follow procedures and use your unit’s tools and systems
- Ensure that control and authorization procedures for products and client accounts are followed so that operations are carried out properly
- Perform event analysis and calculations and make changes to the organization’s computer systems
- Provide administrative support to Desjardins components and help administer specialized products and member/client accounts
- Provide discipline-specific technical support and help the unit carry out its activities, initiatives and processes
- Support more experienced employees with technical work and analysis involving processes, information management and data processing
Requirements
- General college diploma in a related field
- A minimum of one year of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
- Action oriented
- Customer Focus
- Decision quality
- Differences
- Nimble learning
- Situational adaptability
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Life Claim Administrator supporting Manulife, an international financial services provider. Processing death claims, coordinating adjudicators and TPAs, and maintaining timely SLA performance.
Fund administration onboarding manager leading customer implementations for Juniper Square’s private - markets technology and services platform. Overseeing fund accounting setup, client relationships, reconciliations, and process improvements.
Benefits Administrator supporting Product Connections, a retail and shopper marketing agency. Role is designated remote and based in Halifax, Nova Scotia, Canada.
Administrateur de régimes enregistrés chez Aviso, fournisseur canadien de services de gestion de patrimoine et de placement. Traitement des demandes, audits et conformité réglementaire.
Bilingual Registered Plans Administrator processing registered plan transactions for Aviso Wealth, a Canadian wealth management provider. Ensuring regulatory compliance, audits, inquiries, and trustee procedure updates.
New Accounts Administrator processing new and fee - based investment accounts for Aviso, a Canadian wealth management provider. Supporting accurate, compliant operations and continuous improvement.
Temporary New Account Administrator processing new and fee - based investment accounts for Aviso Wealth, a Canadian wealth management provider. Maintaining compliant records, transactions, and client data.
Registered Plans Administrator processing registered - plan transactions for Aviso Wealth, a Canadian wealth - management provider. Ensuring regulatory compliance, resolving inquiries, and completing CIRO audits.
Support Services Administrator managing work orders, Pest Pac scheduling, RFP support, and invoicing. Supporting Rentokil - Terminix Canada’s commercial and residential pest - control customers.