Advisory Agent – Member and Client Experience

Posted last week

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About the role

  • Advisory Agent improving member and client experience with Caisse Desjardins in Ontario. Supporting banking transactions and promoting products while ensuring satisfaction.

Responsibilities

  • Help give members and clients a better experience, ensure satisfaction
  • Support and provide advice about banking transactions
  • Promote Desjardins products and services
  • Identify business opportunities
  • Refer members to colleagues for specialized needs
  • Advise on use of digital solutions
  • Ensure smooth financial transactions

Requirements

  • High school diplomas in a related field
  • A minimum of two years of relevant experience
  • Strong communication skills in both French and English, both oral and written
  • Action oriented
  • Effective communication
  • Customer Focus
  • Differences
  • Nimble learning
  • Situational adaptability
  • Tech savvy

Benefits

  • At Desjardins, we believe in equity, diversity and inclusion.
  • We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.
  • We can provide accommodations at any stage in the recruitment process.

Job title

Job type

Part Time

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

OnsiteCasselmanCanada

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