Customer Support Coordinator providing multichannel support for Trupanion partners including clinics and breeders. Role involves real - time assistance and strong customer relations skills.
DI
Bilingual, French Work Health Consultant
Posted last week
About the role
- Bilingual Work Health Consultant providing varied rehabilitation services in Canada. Focused on assisting clients to attain productive lifestyles and coordinated rehabilitation goals.
Responsibilities
- Providing a high caliber of varied rehabilitation services to a broad customer and client base
- Assisting clients to attain a more productive lifestyle including a return to work
- Developing timely, cost-effective rehabilitation planning and coordination
- Serving as an expert rehabilitation management resource
- Interviewing, reviewing and evaluating health event factors to determine degrees of ability and employability
- Developing and implementing cost-effective rehabilitation programs
- Utilizing external and internal resources to progress files forward to resolution
- Managing external referrals, services and relationships with service providers and strategic partners
- Engaging in professional interaction with clients, employers, insurers and union representatives
- Providing timely in-depth documentation and report writing
Requirements
- 3-5 years' experience with Injury, recovery, disability and rehabilitation
- Excellent analytical and problem solving abilities
- Ability to compile and generate detailed, accurate and comprehensive reports
- Strong ethical standards, practices and professional integrity
- Ability to multi-task and work in a dynamic and fast paced environment
- Superior oral and written communication skills
- Solid organizational skills
- Ability to coordinate with several vocational programs simultaneously
- Bilingual in both spoken and written French
Benefits
- Competitive Compensation
- Flexible working arrangement
- Training, ongoing development, and support
- Work in an engaging team environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
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