DistillerSR is the market leader in AI-enabled literature review automation software.
More than 260 of the world’s leading research organizations, including 80% of the largest pharmaceutical and medical device companies, contract research organizations, governments, NGOs, and academic institutions trust DistillerSR to securely produce transparent, audit-ready, and regulatory compliant literature reviews faster and more accurately than any other method.
As a result, healthcare researchers can produce more informed and time-sensitive health policies, clinical practice guidelines, and regulatory submissions.

DistillerSR

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human-resources

DistillerSR is an AI-enabled evidence management and literature-review automation platform that centralizes, standardizes, and accelerates literature-based research. The platform provides configurable, audit-ready workflows for screening, data extraction, and reporting; applies human-in-the-loop AI (screening classifiers, reranking, Smart Evidence Extraction/SEE, and agentic AI) to reduce review times and errors; and integrates with bibliographic sources and BI tools. DistillerSR is targeted at healthcare-focused organizations — including pharmaceutical and medical device companies, academic institutions, and public-sector bodies — and emphasizes regulatory compliance, traceability, and data isolation for copyright and privacy. It is a SaaS enterprise product used by 250+ customers and manages millions of references.

DistillerSR is the market leader in AI-enabled literature review automation software. More than 260 of the world’s leading research organizations, including 80% of the largest pharmaceutical and medical device companies, contract research organizations, governments, NGOs, and academic institutions trust DistillerSR to securely produce transparent, audit-ready, and regulatory compliant literature reviews faster and more accurately than any other method. As a result, healthcare researchers can produce more informed and time-sensitive health policies, clinical practice guidelines, and regulatory submissions.

• Manage end-to-end resourcing, including needs analysis, sourcing, attracting, screening, and onboarding talent
• Build and maintain the talent pipeline
• Act as campus/post-secondary liaison for co-op programs
• Own the talent portion of employee onboarding
• Handle employee questions, feedback, and concerns, escalating or investigating as needed
• Support the Employee Experience & Culture Committee
• Participate in the Joint Health & Safety Committee and Employee Social Committee
• Champion AI-enabled talent tools and processes
• Administer BambooHR and maintain employee records
• Lead employee onboarding and offboarding processes and continuous improvement
• Update and maintain HR policies and procedures for legislative compliance and best practices
• Collaborate with Compliance and Finance/Payroll on audit and operational requirements
• Monitor employment legislation, talent best practices, and industry trends
• Provide talent guidance to employees and frontline people managers
• Support performance management, training, and career development programs
• Analyze HR data for decision-making and program improvement
• Prepare internal HR communications for All Hands, board meetings, and other events
• Conduct salary analysis and market analysis for recruitment, talent management, and annual compensation reviews

Senior HR Specialist

Senior HR Specialist supporting hiring, culture, compliance, and compensation at DistillerSR. Helping power an AI-enabled platform for critical health research.

general

• Assist with the analysis, design, configuration, and testing of DistillerSR solutions to meet client-specific requirements
• Liaise with Solution Engineers to validate and clarify clients’ business requirements
• Configure software to satisfy client-specific business processes, rules, and functional requirements
• Test fully configured solutions to ensure expected results
• Troubleshoot and reproduce product observations
• Support client testing through issue triage and resolution
• Escalate client-reported bugs and product feature requests to Product and Engineering teams
• Collaborate as a cross-functional team member with Marketing, Sales, and Customer Success
• Understand the product and related industries and demonstrate the product according to client requirements
• Document technical diagrams and specifications
• Provide knowledge transfer to client project team members throughout the project lifecycle
• Provide input into solution design throughout project engagements
• Contribute to the team knowledge base and best practices
• Leverage AI to augment workload and contribute to team best practices

Configuration Specialist

Configuration Specialist configuring DistillerSR’s AI-enabled evidence management platform for healthcare research. Translating client requirements into tested software solutions and supporting implementation projects.

solutions-engineer

• Act as a trusted technical advisor, providing expert guidance and hands-on assistance in deploying, managing, and optimizing software solutions
• Build and maintain strong relationships with assigned named accounts to drive long-term customer success and value
• Manage multiple projects, accounts, deadlines, and milestones over extended project durations
• Facilitate and lead requirements-gathering workshops and document solution designs
• Guide and configure DistillerSR software solutions according to best practices and client-specific business processes, rules, and functional requirements
• Lead business requirements for integration, data conversion, and complex business logic
• Verify configured solutions and alignment with customer objectives
• Support client User Acceptance Testing, issue triage, and resolution during solution delivery
• Design and implement AI-driven workflows within DistillerSR and LLMs
• Provide ongoing knowledge transfer to client project team members
• Analyze customer usage data to increase product adoption and optimize business processes
• Conduct customer check-ins, identify risks, and develop churn-mitigation action plans
• Track, communicate, and escalate critical client concerns while mobilizing internal resources
• Conduct quarterly ROI meetings to assess delivered value and identify improvements
• Collaborate with Sales, Marketing, Product Development, and other departments to drive product adoption and revenue protection
• Serve as the highest-level internal product expert and advise departments on complex issues
• Maintain product and domain expertise and advocate for customer-driven product decisions
• Participate in continuous improvement initiatives and draft services-related policies, procedures, and work instructions
• Identify product expansion opportunities and refer additional licensing needs to Account Executives
• Ensure customer satisfaction through product knowledge, technical expertise, responsiveness, and professionalism
• Travel internationally up to 15% of the time

Solution Engineer

Solution Engineer leading implementation and customer success for DistillerSR’s AI-enabled literature review platform. Configuring workflows, integrations, and business logic while driving adoption for healthcare customers.

DistillerSR

About the company

Open jobs

3 jobs found

Senior HR Specialist

DistillerSR

Configuration Specialist

DistillerSR

Solution Engineer

DistillerSR