DMC Homedepot

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bilingual

• Establish and maintain professional relationships with customers and service providers.
• Participate in the recruitment, retention and performance management of service providers for his/her market(s).
• Provide on-the-job training and guidance on our processes to service providers.
• Provide immediate, constructive feedback to service providers to improve performance.
• Conduct consistent quality assessments with service providers to enhance the customer shopping experience and performance.
• Communicate compliance requirements and guidelines to service providers.
• Coach service providers on appropriate and timely solutions.
• Participate in regional or territorial meetings.

Bilingual Installation Services Manager

Installation Services Manager at The Home Depot managing service provider performance and compliance. Developing professional relationships and ensuring high-quality service in the Quebec region.

DMC Homedepot

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Bilingual Installation Services Manager

DMC Homedepot