Baxter sales enablement specialist driving clinical nutrition growth across Canadian territories. Supporting customers, sales teams, product implementation, forecasting, and cross - functional healthcare operations.
About the role
- Senior Sales Operations Analyst supporting Docker’s developer-tooling SaaS revenue operations in Canada and the United States. Managing field support, Salesforce systems, FP&A updates, onboarding, and data quality.
Responsibilities
- Provide frontline support to the field through the ticketing system
- Manage end-of-month and end-of-quarter FP&A updates
- Complete onboarding and offboarding for field and GTM teams
- Own the internal documentation refresh cadence
- Assist with reviewing and optimizing Salesforce page layouts, fields, validations, and workflows for accounts, leads, and contacts
- Manage users within the technology stack
- Assist with scoping, testing, and rolling out new system processes
- Participate in fiscal-year planning activities
- Review new accounts, leads, and contacts to ensure data is accurate, standardized, and non-duplicative
- Support Sales Operations and GTM Operations teams with ad hoc requests
- Report to the Senior Manager of Sales Operations
Requirements
- 2+ years of experience in Sales Operations
- Experience working for a high-growth software/SaaS company
- Solid understanding of Salesforce accounts, contacts, and leads objects
- Technically savvy with Google Suite
- Experience with Sales and GTM teams
- Previous experience with Salesforce and Gong
- Energy, enthusiasm, and love of building
- Experience with Gong, LinkedIn Sales Navigator, or ZoomInfo is an additional attribute
- Familiarity with AI tools, including building AI-assisted workflows, is a benefit
- Must be legally authorized to work in the country where applying
- Docker does not offer visa sponsorship for this role
Benefits
- Equity for all full-time employees
- Remote-first work from home
- Flexible schedule
- Generous PTO
- Designated quarterly Whaleness Days
- Designated end-of-year Whaleness break
- Home office support
- Technology stipend equivalent to US$100 net per month
- Annual learning and development stipend for conferences, courses, certifications, and continued learning
- 16 weeks of paid parental leave after six months of employment
- Medical benefits
- Retirement benefits
- Paid holidays varying by country
- Docker swag
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