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About the role

  • Customs Specialist managing shipments imported into Canada with adherence to CBSA regulations and customs procedures. Setting up and releasing shipments while ensuring compliance and efficiency.

Responsibilities

  • Set up and release of assigned account shipments
  • Manage more complex shipments, with some assistance
  • Track and trace incoming shipments and communicate with clients
  • Provide final accounting to CBSA for a set list of assigned accounts
  • Arrange payments of invoices to steamship lines, warehouses, government agencies
  • Arrange transportation of cargo and maintain trucker relationships
  • Identify tasks that require special handling and recommend process improvements
  • Adhere to Standard Operating Procedures and Policies provided by the organization
  • Support organizational commitment to ISO 9001, ISO 45001 certification

Requirements

  • High School Diploma or Equivalent qualification
  • Working towards Certified Customs Specialist (CCS) Designation
  • 3-5 years of freight forwarding and/or customs brokerage experience
  • Good command, both verbal and written, English skills
  • Strong interpersonal skills, building professional relationships internally and externally
  • Ability to create collaborative engagements and active listening
  • Service oriented and able to resolve customer grievances
  • Strong problem-solving skills and analytical skills
  • Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results
  • Both a team builder and a team-player
  • Excellent organizational and time management skills
  • Ability to communicate effectively in a diverse multicultural environment
  • Microsoft Office suite

Benefits

  • Eligible benefits, in accordance with experience and internal equity

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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