Customs Specialist managing shipments imported into Canada with adherence to CBSA regulations and customs procedures. Setting up and releasing shipments while ensuring compliance and efficiency.
Responsibilities
Set up and release of assigned account shipments
Manage more complex shipments, with some assistance
Track and trace incoming shipments and communicate with clients
Provide final accounting to CBSA for a set list of assigned accounts
Arrange payments of invoices to steamship lines, warehouses, government agencies
Arrange transportation of cargo and maintain trucker relationships
Identify tasks that require special handling and recommend process improvements
Adhere to Standard Operating Procedures and Policies provided by the organization
Support organizational commitment to ISO 9001, ISO 45001 certification
Requirements
High School Diploma or Equivalent qualification
Working towards Certified Customs Specialist (CCS) Designation
3-5 years of freight forwarding and/or customs brokerage experience
Good command, both verbal and written, English skills
Strong interpersonal skills, building professional relationships internally and externally
Ability to create collaborative engagements and active listening
Service oriented and able to resolve customer grievances
Strong problem-solving skills and analytical skills
Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results
Both a team builder and a team-player
Excellent organizational and time management skills
Ability to communicate effectively in a diverse multicultural environment
Microsoft Office suite
Benefits
Eligible benefits, in accordance with experience and internal equity
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