About the role

Field Service Representative supporting water treatment and disinfection systems in various industries. Installing and maintaining equipment while ensuring compliance with safety standards.

Responsibilities

Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts
Deliver expert service and support for cooling tower cleaning and water disinfection
Provide technical support and escalate complex challenges as needed
Build strong relationships with customers and promote best practices
Ensure full compliance with safety policies and procedures
Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
Provide technical support to customers; identifying and resolving customer pain points, escalating as required

High school diploma or equivalent
2 years of experience in water treatment or an industrial/mechanical environment
Demonstrated mechanical aptitude
Current and valid Driver’s License with no restrictions
Position requires travel to the US for training/meetings
Post Secondary Diploma or trade school certification (preferred)
Familiarity with boilers, cooling towers, and wastewater treatment systems (preferred)
Proficiency with Microsoft Office Suite (preferred)

Access to our comprehensive benefits package including medical, dental, vision, stock purchase plan, and more!