Revenue Operations Director optimizing forecasting, pipeline, compensation, and reporting for Elemica’s digital supply chain SaaS platform. Leading cross-functional commercial operations and a team of at least three.
Responsibilities
Lead day-to-day Revenue Operations across Sales and Marketing, partnering with Client Service, Finance, and Sales Enablement
Lead a team and improve forecast reliability, pipeline management, sales planning, and compensation processes
Turn performance data into actionable recommendations for commercial leadership
Own sales forecasting, including submission timelines, data validation, consolidated reporting, and review preparation
Lead weekly forecast meetings and coordinate monthly performance reviews and quarterly business reviews
Assess deal progress, identify risks, and improve forecast accuracy
Track decisions, commitments, and follow-up actions, escalating unresolved issues
Incorporate renewal and expansion visibility into commercial reporting
Establish opportunity stages, qualification criteria, and forecast definitions
Model incentive compensation options and manage compensation processes
Oversee Marketing Operations processes, lead definitions, scoring, routing, handoffs, campaign contribution, funnel conversion, and pipeline generation
Maintain dashboards and provide analysis of new business, renewals, expansion, and commercial productivity
Prepare materials for commercial leadership, executive, and board reporting
Define requirements for Salesforce, reporting, and commercial workflow improvements
Drive adoption of processes and tools across commercial teams
Improve deal approvals and customer handoffs with Finance, Legal, and delivery teams
Lead and develop at least three direct reports, setting priorities, managing performance, and ensuring execution
Assess current processes during the first 90 days and present a prioritized improvement plan
Deliver more reliable forecasts, stronger pipeline discipline, improved handoffs, actionable reporting, and measurable operational improvements during the first year
Requirements
7+ years of progressive experience in Revenue Operations, Sales Operations, or related commercial operations within enterprise B2B software or SaaS
Experience in supply chain technology, enterprise integration, or software serving clients in manufacturing and/or logistics is very highly preferred
Experience leading a team or significant cross-functional operational initiatives
Demonstrated ownership of forecasting, pipeline reporting, sales planning, and incentive compensation processes
Experience with Marketing Operations, funnel measurement, and Marketing-to-Sales alignment
Understanding of recurring-revenue business models, including renewals, expansion, and retention
Experience supporting complex enterprise sales cycles; international experience is an advantage
Strong analytical and financial modeling skills
Strong working knowledge of Salesforce and familiarity with marketing automation and business intelligence tools
Confidence leading discussions with senior stakeholders, challenging assumptions respectfully, and following through on commitments
Hands-on approach, strong organizational skills, and sound judgment when balancing competing priorities
Responsibility for securing Elemica systems, data, and work devices using a security-first approach
Benefits
Customer-centric work
Cutting-edge supply chain technology and innovation
Flexible work locations
Competitive compensation packages
Inclusive parental leave policy that supports all parents and careers
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