Senior Product Manager leading acquisition and activation growth at KOHO, a Canadian fintech. Owning experiments, KPIs, product - led loops, and cross - functional growth delivery.
About the role
- Product Manager leading evaluation and execution of innovative banking solutions for Equitable Bank. Collaborates across teams to enhance customer experience and drive efficiency.
Responsibilities
- Lead in the evaluation and execution of transformation initiatives, including new products and product iterations/extensions.
- Work with credit, underwriting, technology, compliance, legal, marketing, and distribution teams to identify and execute on transformation initiatives.
- Identify and execute opportunities to enhance the client/advisor/broker experience and improve processes related to credit, fulfillment and servicing.
- Drive efficiency and impact the overall customer experience to create loyalty and advocacy for EQB.
- Work closely with technology teams responsible for developing key systems including Genesis, MyEquitable, EQConnect, PPLUS, etc.
- Responsible for leading all initiatives related to discovery including research to requirement definition.
- Work with cross-functional teams to ensure that the priorities for the lending business lines are achieved.
- Achieve key outcomes including portfolio value improvements, sales force effectiveness, broker/advisor/customer experience, growth and loyalty cycle times, cost reduction per loan, and continuous improvement to Growth Businesses products and related digital assets used within the business.
Requirements
- Undergraduate degree in business or related field
- 9+ + years’ Product Management experience in the financial services industry with 2-3+ year of Lending experience preferred
- Demonstrated experience applying product management principles in a real-world environment
- Continuous learning mindset with exposure to modern product, delivery, and discovery practices
- Strong leadership and coaching skills
- Established and meticulous organizational skills
- Sound multi-tasking skills and excellent attention to detail
- Autonomous ability to make decisions under pressure
- Provide ongoing coaching and mentorship to direct reports, supporting skill development, career progression, and high performance.
- Set clear goals and expectations, deliver regular feedback, and conduct performance reviews to drive continuous improvement.
- Foster a culture of learning, accountability, and collaboration within the team.
- Highly developed verbal and written communication skills with the ability to respond in a clear, concise and professional manner
- Excellent time management, analytical and problem solving skills
- Experience with financial products in the decumulation space
- Committed to providing superb customer service
- Demonstrated ability to use MS Office (MS Word and Excel)
- Sound knowledge of mortgage lending
- Completion of a post-secondary degree preferably in a financial field
- Proven ability to thrive and perform well in a constantly changing, high volume and high intensity environment
- Sound knowledge of AML & ATF practices
- Elevated knowledge of fraud risk in the mortgage industry
- Fluency in French considered an asset
Benefits
- Competitive discretionary bonus
- Market leading RRSP match program
- Medical, dental, vision, life, and disability benefits
- Employee Share Purchase Plan
- Maternity/Parental top-up while you care for your little one
- Generous vacation policy and personal days
- Virtual events to connect with your fellow colleagues
- Professional development and comprehensive Career Development program
- A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Product Manager owning Supabase Realtime, the live application platform for developers. Shaping roadmap, pricing, data insights, and developer experiences for collaborative apps.
Senior Product Owner growing AI - powered dealer services for Cars Commerce’s automotive retail platform. Driving Canadian dealership adoption, service launches, operational stability, and retention.
Product Manager scaling TryHackMe’s Live Classes and social features. Driving learner engagement, retention, revenue, and Business product adoption.
Product Manager owning authentication and identity products for Supabase, an open - source Postgres developer platform. Shaping Auth roadmap, developer experience, enterprise SSO, and AI - agent authentication.
Senior Product Manager owning payments, ledgering and banking infrastructure. Building Float’s financial operating system for Canadian businesses.
Senior Product Manager owning AI data application strategy, roadmap, and delivery. Translating business needs into technical requirements and improving user engagement.
Semisenior Product Manager shaping technology products for INSPIRE, an event technology and production company. Leading discovery, backlog prioritization, user stories, and roadmap delivery.
Director leading Thermo Fisher’s AI - enabled Medical Writing products for clinical documents. Owning strategy, delivery, quality, adoption, and value across regulated life - sciences workflows.
Product Owner shaping Desjardins financial products and member experiences. Managing backlogs, strategic initiatives, stakeholders, and product - owner coaching in Montréal.